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Advice > Ask the Experts

Ask the Experts

Ask the Experts

Our panel of industry experts give their top tips on a range of topics, from marketing to operations and staffing, to help you run a better business. 

ASK THE EXPERTS

How hospitality can prepare for the next business rates assessment

19-Sep-2016 - Ahead of the next revaluation of business rates in April next year Richard Wackett, a partner at Montagu Evans, addresses hospitality operator's potential concerns. 

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10 ways to respond to online reviews

05-Sep-2016 - ReviewPro CEO and founder RJ Friedlander gives his 10 top tips for hoteliers and restaurateurs responding to online reviews.

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How to protect your hospitality business against terror attacks

15-Aug-2016 - Danny Schofield of Expert Security UK talks through the steps hospitality businesses can take to protect themselves against potential attacks from terrorists.

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Four ways to manage a restaurant queue

25-Jul-2016 - Ashley Sheppard, commercial director at Call Systems Technology (CST), gives restaurant operators tips on how to handle queues. 

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How to make your hospitality business pet-friendly

11-Jul-2016 - Jennifer Stevens, co-founder of Pet-Fi, a website designed to connect dog-owners with pet-friendly hotels and restaurants, shares her top tips to making your business more appealing to this market. 

How to create a tea menu

27-Jun-2016 - To help restaurants, hotels and pubs capitalise on growing interest in specialist teas, JING's senior tea buyer Tom Price shares his top tips to creating the perfect tea menu. 

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10 tips for successful al fresco dining

20-Jun-2016 - Steven Pike, managing director of guest experience management company HospitalityGEM, gives his top 10 tips to hospitality operators looking to make a success of their al fresco dining. 

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Five steps to choosing the right tableware

13-Jun-2016 - Choosing the right tableware for your restaurant is a major decision and can be a big investment. Ensure that investment works for you and your business by following these five...

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What you need to know about playing music in your hospitality business

06-Jun-2016 - Music has the ability to create an atmosphere that can contribute to a fun and enjoyable experience in your restaurant, hotel or pub, but before you hit the play button,...

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Five ways to keep flies out of your hospitality business this summer

23-May-2016 - Martin Harvey, managing director of Harvey Environmental Services, gives his top tips for keeping restaurants, hotels and pubs fly-free as the temperature rises.

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How chefs can better serve vegetarians and vegans

16-May-2016 - For National Vegetarian Week (16-22 May) , Restaurant magazine columnist Tony Naylor suggests 10 ways chefs can improve their offering for vegetarians and vegans. 

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How to cater for customers following gluten-free diets

09-May-2016 - On the first day of Coeliac UK Awareness Week, Coeliac UK's head of food policy Kathryn Miller, outlines the practical steps hospitality operators can take to cater for customers following...

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How hotels can tap into the bleisure market

25-Apr-2016 - As more corporate guests decide to extend their stay in many hotels for a leisure break, Mark Anderson, deputy manager of the Royal Garden Hotel in Kensington, London, gives his...

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Five ways hospitality operators can make more of guest Wi-Fi

18-Apr-2016 - Andrea Calcagno, CEO of Cloud4Wi lists five ways the hospitality sector can benefit from the Wi-Fi they offer their customers. 

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What to consider when adding a spa to your hotel

11-Apr-2016 - Adding a spa to your hotel business is guaranteed to get people talking about you, but it’s easy to lose sight of the target - to increase your customer offering...

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How to protect your hospitality business from cyber crime

29-Mar-2016 - Oliver Pinson-Roxburgh, systems engineering manager for EMEA at Trustwave, looks at some of the steps hospitality business owners can take to protect their hotels, restaurants and pubs from the increasing risk...

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How a Brexit could affect the hospitality industry

21-Mar-2016 - Matthew Pryke, a partner at Hamlins law firm, outlines some of the areas where hospitality could be affected should Britain leave the EU. 

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What to consider when hiring an apprentice

14-Mar-2016 - At the start of National Apprenticeship Week 2016 Jill Whittaker, managing director of HIT Training discusses considerations for hospitality businesses when hiring an apprentice. 

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The name game: How to find the right name for your restaurant

10-Mar-2016 - You have secured a business loan, found the perfect site and decided on the style of food you’ll serve. Now comes the tricky part: what do you call your restaurant?...

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How to make a five star hotel family-friendly

15-Feb-2016 - Mark Anderson, deputy general manager of Kensington’s Royal Garden Hotel, discusses the challenges and benefits of being both five-star and family friendly. 

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How to value your hospitality business correctly

01-Feb-2016 - Darren Seward, hospitality specialist at commercial insurer, NFU Mutual, discusses the importance of valuing the business assets of a pub, hotel and restaurant correctly. 

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What you should know about accepting payments from customers from abroad

25-Jan-2016 - Gino Ravaioli, chairman of the DCC Forum, a group of 5 international companies which works in the Dynamic Currency Conversion (DCC) and financial services sector, talks through the options hospitality...

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What the Temporary Event Notice (TEN) changes mean to pubs and other licensed venues

18-Jan-2016 - John Coen, a partner at national law firm Weightmans, talks through what the recent changes to Temporary Event Notice (TEN) legislation will mean to pubs and other licensed business. 

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How to safeguard your hospitality business against flooding

11-Jan-2016 - Sandra Jones, a partner at law firm Weightmans, advises owners of restaurants, hotels and pubs on how to protect their businesses from flooding and gives tips on what to do...

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How music can benefit your hospitality business

21-Dec-2015 - Nick Chambers of PlayNetwork, a provider of entertainment media for businesses, looks at how choosing the right music for your hotel, restaurant or pub, can benefit your business.