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News in brief

Chefs from the North West join to support Hospitality Action

22-May-2014 - Five well-known chefs from the North West will be coming together on 9 October at the Bolton Whites Hotel to host a fundraising dinner for Hospitality Action.

New Italian restaurant Caterina55 to launch in London in June

22-May-2014 - Italian restaurant Caterina55 is launching in London’s Moorgate area in June, aiming to offer all day dining using only natural ingredients.

Portuguese restaurant and bar to launch in London's Covent Garden

21-May-2014 - Canela Portuguese restaurant and bar is launching in Covent Garden on 23 May as a new venture after an extension and refurbishment. 

Great year for Luminar as capital investment starts to pay off

21-May-2014 - Nightclub operator Luminar has posted a profit before tax of £3.4m for the year ended in February 2014 – a 34 per cent increase over the previous year.

City Marque acquires a multimillion investment for serviced apartment expansion in London

21-May-2014 - Serviced apartment provider City Marque has secured an investment of £2.1m from Santander and plans an expansion of at least 550 new London apartments in the next three years.

The Real Greek expands outside London

21-May-2014 - Eastern Mediterranean restaurant The Real Greek is opening its first site outside of London in Windsor on 29 May in the first phase of its wider expansion strategy. 

Arc Inspirations to open its third ‘The Pit’ bar and restaurant

20-May-2014 - Northern bar and restaurant business Arc Inspirations LLP is opening its third The Pit bar and restaurant in Harrogate on 28 June, in time for the Grand Départ of the...

Reviews: Could asking for direct feedback cut the bad ones?

20-May-2014 - Papa John’s introduction of a Rant & Rave text system has caused a decline in customer complaints, suggesting that asking customers for direct feedback in a simple manner could reduce...

Titanic hotel to open on historic Liverpool dock site

20-May-2014 - The new Titanic hotel in Liverpool, part of a multi-million pound renovation of Stanley Dock, will be opening in June. 

News in brief

Six chefs join Slow Food UK Chef Alliance before Slow Food Week

20-May-2014 - Six new chefs have joined the Slow Food UK Chef Alliance in time for this year’s Slow Food Week (1 to 8 June) which attempts to connect the public with...

Ask the Experts

How to use social media and review sites to build an online presence

19-May-2014 - Not every business has the resources to create its own website, but by maximising social media and review sites, you can give yourself and your customer a voice. Here Elliot Adams,...

Dorchester Collection vows to protect staff as Brunei boycott continues

19-May-2014 - The Dorchester Collection has vowed to protect staff jobs and wages as the boycott of its properties continues, with its Park Lane hotel the latest to suffer high profile cancellations.

Malmaison hotel and Marco Pierre White restaurant given zero food hygiene rating by Birmingham City Council

19-May-2014 - Birmingham’s fine dining scene has suffered a blow after it emerged that two top city establishments - Marco Pierre White’s Steakhouse & Grill and boutique hotel Malmaison - received zero...

Luxury Hotels Group taps midscale market

19-May-2014 - Luxury Hotels Group has launched a new platform to help 3 and 4-star hotels improve their marketing strategy.

News in brief

Pierre White protege takes high-profile chef's former restaurant

16-May-2014 - Chef Laurence Glayzer and restaurateur Richard Weiss, who has worked under Marco Pierre White, have secured the site of a London restaurant formerly run by the high-profile chef and jockey...

Taking it to the streets: UK dining scene democratised by street food

16-May-2014 - Street food is democratising the UK dining scene and driving some of the hottest new restaurant openings in London and beyond, according to journalist and author Richard Johnson.

Japanese chef Nobu Matsuhisa to open boutique London hotel in 2016

16-May-2014 - Nobu Hospitality - the luxury lifestyle group founded by Japanese chef Nobu Matsuhisa – will open its first European hotel in London in 2016.

New Japanese restaurants spring up across the capital

15-May-2014 - A number of Japanese restaurants have been arriving in London recently, including fine dining venue Yashin Ocean House in South Kensington and two new Japanese Canteen restaurants to open in...

Taming TripAdvisor: social media expert explains how to take control of your online reputation

15-May-2014 - Hospitality businesses should stop fearing TripAdvisor and take control of their online reputation, according to crisis communications and social media specialist Alan Stevens.

Concerns grow over Airbnb ‘threat’

15-May-2014 - Airbnb has become a recurrent topic in hoteliers’ conversations, and whether or not it should be seen as a threat, the alternative accommodation site is bound to affect the industry...

Interview with Jupiter Hotels’ chief executive Shane Harris

14-May-2014 - In an exclusive interview with BigHospitality, Shane Harris, chief executive of UK hotel management company Jupiter Hotels, talks brand standards, revenue growth and being a catalyst for change. 

Hotels should focus more on their restaurants

14-May-2014 - As food and beverages form a bigger and bigger part of hotels’ revenue, operators should think about improving their restaurant offering.

#Socialhotel: Do boutique venues have it wrong?

14-May-2014 - Boutique hotels can use social media to increase loyalty with customers, but they need to stop broadcasting irrelevant information, according to speakers at the Boutique and Lifestyle Hotel Summit.

French grocer shop inspired restaurant Primeur to open in London this week

14-May-2014 - Chef David Gingell and restaurant manager Jeremie Cometto-Lingenheim will be opening their new venture Primeur this Friday (16 May) in London’s Petherton Road.

News in brief

Hospitality technology provider Zonal wins at the Scottish Business Awards

14-May-2014 - Hospitality technology supplier Zonal Retail Data Systems has won Family Business of the Year at this year’s Scottish Business Awards in Edinburgh.