As the number of people booking tables and then not showing up increases we ask how big a problem is it for the restaurant sector and what can the industry do to guard against it?
In this audio piece, chef and restaurant owner Malcolm John and Will Holland, chef-patron of La Becasse in Ludlow talk to BigHospitality about their own experiences and give their opinions about how the restaurant sector can protect itself.
What do you think the sector can do? Is taking a customer's credit card details at booking the answer or are there other solutions?
Have you had experiences of this? Please leave a comment below if so.