Loyalty schemes are no longer simply a good idea, they are an essential part of any business that values repeat trade. With competition in hospitality continuing to increase, how can you stay ahead of the curve and ensure your loyalty scheme means guests will be returning to your business? 

How to win at loyalty in a changing world

20-Jun-2016 - When international hotel companies Marriott and Starwood announced they were looking to merge their two businesses, the biggest concern from their guests wasn’t whether some of their favourite hotel brands...

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