From OTAs to changing technologies, the rise of mobile and the growing importance of social media, the hospitality sector is facing huge digital disruption. We have rounded up the latest digital news, trends and insight to help your business stay ahead of the curve.
09-Jan-2017 - With the festive season behind us, Olivia Fitzgerald of LiveRES, talks hospitality operators through the ways they can use customer data captured at Christmas to benefit business in the year ahead. ...
23-Dec-2016 - Contactless spending in restaurants rose 62 per cent in the past year, according to the latest data from Barclaycard.
16-Dec-2016 - The Châteaux & Hôtels Collection – presided over by chef Alain Ducasse – is to partner with Airbnb to offer a range of bedrooms, and gourmet experiences, on the sharing...
05-Dec-2016 - Staff at hotels and restaurants in the UK have been warned to be on high alert against potential cyber attacks as a sophisticated crime group turns its attention to the...
01-Dec-2016 - Airbnb is to impose a 90-day limit on London users letting out properties through the site following concern it is contributing to the city’s housing crisis.
24-Nov-2016 - London hotel Bermondsey Square has started a partnership with short-term rental providers in its area in a bid to challenge the rise of Airbnb.
22-Nov-2016 - Marriott has announced the two tech start-ups it will be trialling in its hotels as part of an ongoing push to innovate its hotel operations.
22-Nov-2016 - Travel website Expedia is launching its loyalty programme Expedia + in the UK next month to encourage users to book through the site and gain points in exchange for exclusive offers, discounts and...
17-Nov-2016 - The K West Hotel & Spa says staff have become more productive and have more time to spend making guests feel welcome since investing in guest-facing technology.
14-Nov-2016 - Airbnb is stepping up its efforts to target business travellers with a new tool designed to boost corporate bookings.
08-Nov-2016 - Grilled cheese street food operation The Cheese Truck is to open The Cheese Bar in Camden after overreaching its £100k crowdfunding target by 30k.
25-Oct-2016 - Premier Inn is planning to double its number of high-tech hub hotels following strong half-year sales at the chain.
12-Oct-2016 - As the industry gears up for two major hotel events in the next few weeks, experts have agreed that online travel agents (OTAs) may not be the ‘necessary evil’ they...
10-Oct-2016 - Marriott is looking to boost its digital operations by offering two tech start-ups the chance to test their ideas in its European hotels.
07-Oct-2016 - The siblings behind Michelin-starred Indian restaurant Gymkhana are set to reinvent the takeaway by launching the first Deliveroo-only brand.
27-Sep-2016 - Travelodge has appointed its first chief technology officer as part of a plan to innovate its digital operations.
12-Sep-2016 - They’ve been predicted for decades, but are we about to see robots finally become a reality in the dining room and kitchen?
07-Sep-2016 - Amazon Restaurants has officially announced it will allow its Prime members in certain postcodes across London, to order food from selected restaurants for free delivery within an hour.
31-Aug-2016 - Chef Adam Handling has branded online criticism as “unfair, frustrating, and personal", but has apologised for replying to a negative TripAdvisor review by saying the customer was an “imbecile” who...
17-Aug-2016 - It was bound to happen: between the nation’s obsession with avocados, burgers, carb-free plans and gluten-free diets, an ‘avocado bun’ has finally arrived in London.
03-Aug-2016 - Serviced Apartment group Marlin Apartments is to begin offering guests a free smartphone to act as a digital concierge.
26-Jul-2016 - Marriott International's real-time social marketing initiative M Live is being launched in Europe following its success in its US, Asia Pacific, Caribbean and Latin American regions.
19-Jul-2016 - Pokemon Go has taken the UK by storm, and savvy bars and restaurants are already using the game to boost sales.
13-Jul-2016 - Diners can often be left flummoxed by elaborate menu descriptions.
07-Jul-2016 - Virtual reality (VR) is already shaking up the world of gaming and hotel booking, but now cocktails could be set to take on a whole new dimension.