Recruitment & training

With an estimated 236,000 extra jobs expected to be created in hospitality by 2015 there has never been a greater need to find the right people to fill them. Recruiting the right staff, developing their skills and retaining them is essential for a successful business, so it is important to know how to do it. Read about the latest trends in recruitment, top tips from experts and more here.

Cinnamon Collection launches chef training scheme

19-Jan-2017 - Vivek Singh, executive chef at The Cinnamon Collection, has launched a chef de partie training programme across the group’s four London restaurants.

Government reveals 10 most bizarre excuses for not paying minimum wage

11-Jan-2017 - The 10 most bizarre excuses for not paying staff minimum wage have been revealed by the Government, as it launches a £1.7m campaign to ensure workers know how much they...

Half of diners unsure whether tips go to staff

05-Jan-2017 - Over half of British diners are unsure whether to leave a tip in restaurants in case it is not passed on to waiting staff, according a study by AA Hotel...

Harrods staff demand greater control over tips

04-Jan-2017 - Restaurant workers at Harrods are calling on the store to allow staff to vote on who distributes their tips in the latest row over the use of service charges.

Master Innholders seek new members

20-Dec-2016 - The UK’s top hoteliers are being invited to apply to join the Master Innholders in 2017.

Foreign nationals make up 43% of UK hospitality's workforce

15-Dec-2016 - Currently more than two-­fifths (43 per cent) of workers in the restaurant, QSR, hotel and pub sectors in the UK are foreign nationals, according to latest figures from Fourth Analytics.

Home Grown Hotels appoints people director to support growth plans

13-Dec-2016 - Home Grown Hotels and Lime Wood Group, the owner of The Pig Hotels and Lime Wood, have appointed a people director to 'nurture and develop new recruits and long-standing team...

Tom Byng to step down as Byron CEO

08-Dec-2016 - Tom Byng is to step down as chief executive of Byron, the better burger business he founded in 2007 and has grown to a £80m-­turnover, 69­-strong business.

Gold Service Scholarship announces 2017 finalists

02-Dec-2016 - The Gold Service Scholarship has announced the eight finalists who will be competing to win the 2017 award.

People On The Move In Hospitality: November 2016

23-Nov-2016 - From key board and chef appointments at D&D London, and new chefs and managers nationwide, to new roles at top hotel groups Brown's, Travelodge and Hilton, we look at the...

Le Gavroche to cut opening hours following investigation

18-Nov-2016 - Michel Roux Jr’s restaurant Le Gavroche is to further reduce its opening hours after several former employees claimed they were paid less than minimum wage.

The Clink Restaurants reduce prisoner re-offending by 41%

14-Nov-2016 - The Clink Charity – the hospitality and restaurant training scheme for prisoners operating across the UK – reduces re-offending rates among male ex-offenders by a “statistically significant” 41 per cent, a...

Leon introduces 'parent-shifts' to promote flexible working

11-Nov-2016 - Restaurant chain Leon has launched a flexible working scheme to allow staff to fit their hours around family life.

Government to probe rights of ‘gig economy’ staff

27-Oct-2016 - The rights of ‘on-demand’ workers such as Deliveroo drivers are to be reviewed as part of a new Government low pay inquiry.

Hourly hospitality pay outstripping minimum wage

21-Oct-2016 - Hourly pay for UK hospitality workers is already significantly outstripping new legal minimum wage thresholds, research by Fourth Analytics has revealed.

People on the Move in Hospitality: October 2016

20-Oct-2016 - October has seen a number of high profile appointments across the hospitality sector, including new food and beverage directors at Macdonald Hotels and Fairmont St Andrews and general managers at...

Front-of-house focus: The new order of service

10-Oct-2016 - Restaurant has put seven very different top-end restaurant service styles under the microscope to see what makes today’s dining rooms tick.

Young National Chef winners: Industry must help new talent

07-Oct-2016 - Some of the UK’s best young chefs have called on the restaurant industry to offer better support to help new talent.

Ruth Hansom from The Ritz wins Young National Chef of the Year 2017

04-Oct-2016 - Ruth Hansom, commis chef at The Ritz, London, has been named Young National Chef of the Year 2017.

British hospitality workers earn 18% more than EU counterparts

28-Sep-2016 - British restaurant employees are earning on average 18 per cent more than those from other EU countries and 20 per cent more than people from non-­EU countries, according to new...


Goodwood Estate's Darron Bunn on why hospitality businesses have a duty to invest in future talent

23-Sep-2016 - Darron Bunn has racked up more than 20 years' as a chef, working with Marco Pierre White and Nico Ladenis before running gastropubs, leading brigades at five-star hotels and more....

BHA condemns view that hospitality is not a good career as ‘outdated’

14-Sep-2016 - The British Hospitality Association (BHA) has branded the view that hospitality is not a good career for young people as ‘an outdated viewpoint’.

Drake's restaurant appoints new head chef

12-Sep-2016 - Fred Clapperton has replaced Steve Drake as the head chef at Drake’s Restaurant in Ripley, Surrey following the former owner’s departure.

Industry representatives needed for new Hospitality Apprenticeship Board

08-Sep-2016 - People 1st is asking hospitality businesses which are 'passionate about skills and apprenticeships' to nominate representatives for a new Hospitality Apprenticeship Board. 

Arora strengthens management and advisory teams ahead of expansion

06-Sep-2016 - Hotel owner and operator The Arora Group has strengthened its senior management team and appointed three advisors to its board to help drive forward its growth plans.