Keep up to date with all trends impacting the UK hotel market, including the latest data and statistics on hotel occupancy rates, RevPAR and performance forecasts. You’ll also find key insight on hotel trends to attract guests and grow business.
Hospitality businesses across the UK are gearing up for a bumper Easter weekend, with 3.4 million Brits planning to take a domestic holiday, generating some £800m in tourism spend.
Hotel management firm Jupiter Hotels has today (25 March) won the management contracts for five hotels that were operated by Barinbrook Limited – formerly part of Akkeron Hotels – out of administration.
Travelodge chief executive Peter Gowers has today opened a new flagship property for the brand in Manchester’s Piccadilly Gardens.
Macdonald Hotels & Resorts has been investing heavily in its estate, with a £1.4m upgrade of the spa facilities at Craxon Wood hotel in Chester and a significant refurbishment of the Alveston Manor Hotel in Stratford-upon-Avon.
International private investment firm Starwood Capital Group has acquired hotel operator and meeting and events space provider De Vere Venues for £232m.
As the seventh annual National Apprenticeship Week draws to a close, BigHospitality has heard from an array of hotels, restaurants and pubs - and even Boris Johnson – all pledging their support for the initiative.
K West Hotel & Spa in London is expecting to save £28,000 in cleaning costs this year thanks to a new partnership with a leading e-cigarette brand.
InterContinental Hotels Group (IHG) is stepping up its presence in the MICE market with the announcement of a multi-million-pound redesign of ‘The Academy’ at Holiday Inn properties in Kensigton, Bloomsbury and Regent’s Park.
Marco Pierre White has signed a major deal with a hotel development company which will see the ‘godfather of modern cooking’ roll out 50 branded restaurants across the UK and Northern Ireland over the next five years.
It's National Apprenticeship Week and hospitality businesses large and small have been pledging their support for the initiative which celebrates apprenticeships and the positive impact they have on the UK economy.
Real estate investment and hotel development firm Union Hanover Securities has secured a major equity injection which will allow it to grow its £350m portfolio to over £1bn over the next five years.
For the final part of our technology special feature, BigHospitality checked in at one of the country’s most high-tech hotels to bring you an exclusive video report on the business benefits of customer-focused technology.
So you’ve enticed your customer with an efficient mobile booking service and wowed them with portable EPoS devices and super-fast Wi-Fi. In the third part of this special feature, we look at how you can use technology to encourage that customer to visit again.
Quality in Tourism, the assessment service provided for VisitEngland, has launched two new initiatives for new and existing members.
The strong set of results recorded by Accor and InterContinental Hotels Group (IHG) earlier this week have been matched by fellow global hotel firm Marriott International, with a 9.6 per cent increase in income last year.
Carlson Rezidor is launching two new international hotel brands which it hopes will ‘elevate the guest experience with innovations in technology, guest service and beyond.’
Hotels, restaurants pubs and tourist attractions situated in areas affected by the extreme weather have welcomed the Government’s new £10m support scheme to help put businesses ‘back on their feet’.
Hotels, restaurants, pubs and tourist attractions have been battered by heavy rain and gale-force winds and the Government must 'act now' to set a path to recovery.
Hotels in Aberdeen and Edinburgh outstripped the rest of the UK in 2013 with ‘extraordinary’ RevPAR rates in 2013, while those in London, Newcastle and Birmingham lost out.
Shangri-La Hotels & Resorts will open its 202-bedroom hotel complete with restaurants, bars and event spaces over 18 levels of the 72-storey Shard Building in the spring.
Budget hotel group Sleeperz is the latest hospitality operator to sign up for the £1bn regeneration project of Dundee’s Waterfront and railway station.
Hotel housekeepers are the unsung heroes of the industry, but where would we be without them all? The Housekeeping Olympics, held last month in London, gave this labour-intensive and multi-skilled profession the recognition it deserves.
Hyatt Place, the upscale select-service brand from the Hyatt Hotels Corporation, is entering the UK with the opening of a new hotel close to London Heathrow Airport next year.
A historic building in Nottingham has undergone a £1.5 million transformation into a new boutique hotel, bar and restaurant, at a time when business in the East Midlands city is growing fast.
Online travel agents (OTAs) and hotels will now be able to offer greater discounts on online bookings after an investigation from the Office of Fair Trading (OFT) into competition practices.
Travelodge’s £57m bedroom refurbishment project is already paying dividends: customer satisfaction scores at revamped properties have doubled over the past year, and the budget hotel chain is now accelerating the programme for the remainder of its estate.
The co-founder of a new booking website that allows hotels to bid for guests believes the current Online Travel Agency (OTA) model is an ‘unsustainable, tangled web that only serves the intermediates’.
Last week’s revelations of unemployment dropping to a five-year low has been met by positive recruitment ambitions for the hospitality and leisure industries, with almost half of businesses pledging to take on new talent this year.
A hotel in South West Scotland that ‘had fallen into disrepair’ has re-opened under new ownership as The Buccleuch & Queensbury Arms Hotel and Restaurant.
UK hotels ‘continued their upward trajectory’ last month, ending 2013 on a high. But those in Glasgow once again stole the show, recording their strongest December of all time.
The continued use of Online Travel Agencies (OTAs) is contributing to the increased commoditisation of certain areas of the hotel industry, with hoteliers now having to work harder to add a point of difference and focus on ‘value’ rather than price.
As the new year gets rolling, now is the perfect time for hotels, restaurants and pubs to determine the key developments that will impact their business in 2014. This short audio podcast, taken from Christie & Co's annual Business Outlook, should help you to ensure you're on the right track for the year ahead.
An increasing number of pubs will be sold for ongoing use; private equity will continue to pour into restaurants; and hotels in London and the provinces will look to consolidate their positions in the marketplace.
UK hotels can look forward to positive trading in 2014 with an increased demand from leisure and corporate guests, transactional activity set to improve and finance becoming more easily available.
What does 2014 hold for the hospitality industry? We’ve looked into our crystal ball (and spoken to a few industry experts) to predict some of the big trends and developments in the world of restaurants, hotels and pubs over the next 12 months.
The hotel sector has been boosted by an 'improving economic backdrop' in 2013, with properties in London recovering well after a sluggish start to the year, and those in the Provinces seeing a remarkable recovery with continuously strong demand.
It was the year that the horsemeat scandal rocked the food chain, Noma was knocked off of top spot and the beer duty escalator was finally scrapped. But what did you make of it all? Here’s a look back at some of the biggest issues of 2013.
UK hotel operators reported another period of impressive growth in November, with properties in Glasgow recording their strongest month for seven years.
Hotel and resort operator De Vere has unveiled ‘The Country Club’ - a new leisure membership-based brand that will be introduced at six of its marquee properties across the UK.
The former Scotland Yard Police headquarters and Ministry of Defence building in Whitehall is to be transformed into a £100m ‘super-luxury’ five-star hotel.
Shortly after announcing that its business will be divided in two in a bid to maximise operational performance, global hotel operator Accor has announced the signing of a new hotel in Wembley for one of its midscale brands, Novotel.
Average room prices for hotels in most major cities have dropped in the third quarter of 2013, reflecting the year-on-year changes in demand following last year’s Olympic boost.
"Britain's economic plan is working," proclaimed George Osborne in his Autumn Statement earlier today as the Chancellor pledged to support 'the hard-working values' of the nation's high street restaurants, cafés and pubs.
Key opportunities that could ‘change the face of tourism’ in England over the next decade have been highlighted in a new report released today by national tourist board VisitEngland.
The Topland Group’s acquisition of the parent company of Menzies Hotels from administration for close to £85m is part of the investment firm’s strategy to build a £1bn hotel business, with the creation of at least one new brand over the next year.
An area of Scotland dubbed a ‘hotel hotspot’ is to receive a further boost with the £7m development of a 40-bedroom hotel, spa and conference centre.
UK hotels collectively enjoyed the ‘strongest month of the year’ in October, with properties in London confirming their rebound and those in the Provinces remaining stable, according to two new sector reports.
Jurys Inn Hotel Group has signed a franchise agreement with Hilton Worldwide to convert three of its prime London hotels into DoubleTree and Garden Inn-branded properties.
Accor’s new chief executive has announced the business will be divided in two in a bid to maximise operational performance, generate sustainable growth and boost shareholder returns.
The inflation-busting price rises announced by ‘the big six’ electricity and gas firms are set to hit the hospitality industry hard this winter, with 67 per cent of business owners claiming they will no longer meet their growth targets due to the punitive energy costs.
Tourism has become a ‘bedrock’ of the UK economy, generating a third of the UK’s new jobs between 2010 and 2012 and escalating in value to now be worth around £127bn – 9 per cent of the UK’s GDP.
Travelodge has today announced the appointment of a new chief executive, with former Safestore Holdings boss Peter Gowers replacing Grant Hearn after 10 years of service with the budget hotel operator.
A new study into the UK hotel industry has revealed that many businesses are in danger of failing to attract modern-day travellers, with a separate survey confirming that free internet is becoming a must for the vast majority of guests.
Travelodge is adding 579 rooms to its growing UK portfolio with today’s announcement that the budget hotel chain is beginning work on six new hotels in Glasgow, London, Southampton, Winnersch and the Isle of Wight.
Simon Rogan has admitted that there is a lot of pressure to emulate what Gordon Ramsay created at Claridge’s, but the chef is confident that he can deliver a long-lasting modern restaurant that reflects the timelessness of the five-star London hotel.
Visionary chef and restaurateur Simon Rogan is opening a new restaurant at Claridge’s following Gordon Ramsay’s departure from the five-star hotel earlier this year.
With three-quarters of the year now complete, the European hotel industry is still on track to record the highest level of transactional activity since 2007 – is this a sign that buyer confidence has returned?
QHotels has been named ‘the best hotel chain in the UK’ while Britannia Hotels has come bottom of the same survey by consumer watchdog Which?
New London restaurants including Merchants Tavern, Boulestin and Gymkhana domintate our Hospitality Openings gallery for September and October – although some innovative hotels and pubs also feature…
As the competition for space in the digital sphere continues to intensify among UK hospitality businesses, half of hotel operators are now devoting their marketing spend to mobile and social media channels with over 90 per cent completely avoiding offline promoters such as high street travel agents.
The who’s who of the independent, luxury and boutique hotel industry are descending on London’s Olympia Conference Centre this week for the second annual Independent Hotel Show. Here’s a full preview of what’s happening.
Qbic, an innovative boutique budget hotel concept that focuses on ‘giving back to the community’, has made its UK debut in the City, with plans to open 10 more properties across the country over the next seven years.
Macdonald Hotels & Resorts has become the latest brand to jump on the ‘free Wi-Fi’ bandwagon, having struck a £1m deal with The Cloud to implement the technology across its 39 of its 45 hotels in the UK.
Hudson’s House, an ‘unselfconsciously hip’ bar and restaurant, has officially opened within the St Giles Hotel in central London after a soft launch period.
Hotels in London ‘bounced back’ in September after two consecutive months of decline, while those in the Provinces continued to shine with positive movements across all key performance indicators.
Canadian hotel operator Sandman has acquired the Ramada Plaza Gatwick hotel, which will become its second UK property under the Sandman Signature brand after a refurbishment.
The ‘discounting treadmill’ that has been inescapable for many restaurants appears to have had a similar impact on the hotel industry, with 81 per cent of hoteliers discounting more than they did five years ago and three-quarters claiming it is having a negative impact on their brand.
Global hotel operator glh has today announced the launch of a second international hotel brand within the space of a month – Amba will be ‘Europe’s largest four-star hotel brand launch’ with four properties opening in London and 2088 new rooms around the world by 2015.
Dominvs Hospitality, the hospitality division of Dominvs Group, has this week revealed details of a new hotel development in Manchester and the conversation of an existing property in Darlington.
Hotel giant Accor says its portfolio of brands ‘has continued to gain traction’ across the UK, with six hotels opened so far this year and a ‘healthy’ development pipeline.
As travellers and holidaymakers look to make the most from their stay in the UK on a tighter budget, hoteliers have had to move with the times, tweaking existing brands and launching new formats to suit this change in demand. What developments can we expect for the year ahead?
Marriott Hotels has today partnered with Hugh Fearnley-Whittingstall’s River Cottage to revolutionise its food offering in a bid to become ‘sustainability leaders’ within the hotel industry.
As expected, year-on-year figures for London’s hotel market were down last month, due to the uplift during the 2012 Olympics. But when comparing August 2013 with the same month in the pre-Olympic year of 2011, profits and revenues were up significantly.
Jurys Inn’s first London hotel in Islington is set to become the flagship property for the mid-scale hotel chain, with a year-long, £12.1m extension project beginning this month.
EPIC, a collection of serviced apartments in Liverpool, is the latest brand to tap in on the ever-growing aparthotel market with the launch of Epic Apart Hotel in the city centre.
‘Momentum is building in the UK hotel sector’, according to business advisory and accountancy firm BDO which today released its latest sales figures for mainly three and four-star independents.
With PwC’s latest hotel forecast predicting ‘a return to some kind of normal’ in 2014, a survey carried out by TripAdvisor has discovered that the majority of UK hoteliers are duly optimistic about their business’s profitability in 2014.
The UK’s largest hotel and restaurant group, Whitbread, has today reported ‘another good performance’ in its half-year results, with total and like-for-like sales increasing by 12.4 and 2.6 per cent respectively.
The majority of hospitality business managers believe they have been ‘misled’ by IT suppliers and are now saddled with upfront and on-going spiralling costs which were not transparent from the beginning.
Slow and steady improvements in RevPAR and profitability should give UK hoteliers a foundation to plan and invest for the future, rather than continuing to weather the downtown.
Last month was a resounding success for hotels across the UK: In London, hoteliers saw total revenue per available room (TrevPar) grow by 10.9 per cent, while profits in the Provinces rose by 9.4 per cent.
Travelodge chief executive Grant Hearn has today announced he will be moving on from the role after 10 years of service with the budget hotel operator.
The lineup for the Annual Hotel Conference (AHC) 2013 has been revealed and Kevin Roberts, chief executive of Saatchi & Saatchi, will open the event, while Robert Cook, chief executive of De Vere Hotels and De Vere Village Urban Resorts, will be the first speaker on the second day.
Thistle Hotels is on a mission to become the UK’s leading meetings, incentives, conferences, and exhibitions (MICE) brand with the announcement of a multi-million-pound investment into two of its largest properties and a new conference-focused F&B offering being rolled out across its 31-strong estate.
The battle for control over the budget hotel market has today taken another turn as Whitbread has announced the launch of ‘Hub by Premier Inn’, a new city centre brand offering rooms around 25 per cent cheaper than standard Premier Inn pricing.
Long-awaited restaurants, including Bruno Loubet's The Grain Store and Hutong at The Shard, dominate this month's hospitality openings photo gallery which also documents concept launches, refurbs and re-brands carried out by hospitality businesses in May and June 2013.
London hotels enjoyed a second consecutive month of profit growth in May, driven by an increase in revenue per available room (RevPAR), but their regional counterparts also had a successful month, according to two new reports.
Julia Hands, the founder of Hand Picked Hotels, has told BigHospitality she does not expect the four-star country house hotel collection to be much larger than 20 venues so the business manages to keep its family-run feeling.
Hotel Inspector and Country House Rescue star Ruth Watson is still on the lookout for pubs, restaurants and tourist attractions that have suffered from bad online reviews for a new TV series which seeks to find out ‘who's right and who's wrong’.
As last month’s #SocialRestaurant podcast underlined, social media is tearing up the traditional notions of marketing and sales throughout the restaurant industry. And things are certainly no different for hotels, as we discovered in our trip to the recent Boutique Hotel Summit.
The move by major hotel chains to adopt an asset-light or ‘virtual hotel’ business model by franchising and managing properties has created a ‘vertically disintegrated’ marketplace, with the number of specialised firms involved in the industry continually increasing.
The owner of the 91-bedroom Great Northern Hotel, which re-opened in King's Cross last month, has revealed details of a 'compelling' offer by a major hotel brand to operate the property under a franchise agreement.
The UK’s largest hotel chain Premier Inn has added more than 520 bedrooms to its expanding estate across the North West with new locations in Greater Manchester, Lancashire, Cumbria, Staffordshire and North Wales.
‘Non-standard’, ‘trendy’ and ‘unique’. Just three of the words used to describe a boutique hotel at yesterday’s Boutique Hotel Summit in London. But with larger chains beginning to take a grip of the sector with the emergence of so-called lifestyle brands, how can independent boutiques stand out in an increasingly crowded segment?
The London 2012 Olympics may not have brought the rewards many hoteliers had expected, but almost a year on a number of sporting events and occasions - including Sir Alex Ferguson’s retirement - are having a big effect on hotel prices, bookings and occupancy rates.
Hilton Worldwide is set to open two new hotels in London this summer under its upscale DoubleTree brand – both of which are in the final stages of a £20m refurbishment programme.
Review website TripAdvisor has unveiled two new developments which essentially make it easier and quicker for UK hoteliers to collect customer feedback and manage their online reputation.
City-centre budget hotel operator Sleeperz Hotels is launching Cityroomz - a new sister brand which will offer rooms at even lower prices - with the first property opening in Edinburgh later this month.
Snoozebox, the transportable modular accommodation concept, has reported a loss of £4.4m for 2012, with revenues also lower than expected at £3.8m.
The British Hospitality Association (BHA) has condemned comments made earlier this week by senior Labour MP Chris Bryant that ‘it would be nice if British hotels had British receptionists’.
Aviator, the design-led hotel from TAG Group situated on the Surrey/Hampshire border, has this week launched One Eleven – an informal, British restaurant and bar open to both guests of the hotel and the wider public.
Starwood Hotels & Resorts has today announced the signing of the second UK hotel for its modern mid-market brand Aloft, with a 116-room property opening in Liverpool in 2014.
Hot off the heels of Travelodge opening its fifth hotel at Heathrow Airport, rival budget hotel operator Premier Inn has secured five new properties across the South East, creating over 225 jobs across the region.
Hotel operator and meeting and events space provider De Vere Venues has today been put up for sale with an estimated price tag of up to £300m, but parent company De Vere Group insists it ‘is not under any pressure to undertake a disposal’.
Budget hotel chain Travelodge has today unveiled its fifth hotel within the Heathrow area, with a £9.4m, 128-bedroom new-build property opening less than five miles from the Airport.
Budget hotel chain Travelodge has today moved a step closer to completing the offload of 49 hotels under its financial restructuring programme, with 18 properties transferring to new owners and 20 moving under franchise agreements.
De Vere Village Urban Resorts is placing an extra focus on attracting the family market with the launch of Vinny & Vito, a new healthy casual dining Italian restaurant brand which the hotel group hopes will appeal to what it calls an ‘increasingly broad variety of guests’.
Hotel giant Accor has today announced the launch of Adagio – its European aparthotel brand – into the UK, with the first property opening in Liverpool tomorrow (27 March) and more to follow in Birmingham, London, Edinburgh, Manchester and Glasgow.
While there will inevitably be winners and losers from this year’s Budget announcement, the hospitality industry remains confident and defiant against a tough economic backdrop, with almost 50 per cent of businesses optimistic about the year ahead.
InterContinental Hotels Group (IHG) has said its growth strategy in Europe will focus on key cities as the company as a whole concentrates on its 'preferred brands' such as Holiday Inn and Crowne Plaza.
Grant Hearn, Travelodge chief executive, has revealed the budget hotel company will open three more London hotels this year and is hoping to operate a further 145 in the capital over the next 15 years.
Sustainable and responsible hotel association the Considerate Hoteliers has relaunched its website with a new logo in the same week it has welcomed three new London hotels as members.
DoubleTree by Hilton has announced it has signed franchise agreements for three more UK hotels as the brand looks set to operate 25 properties in the country by the end of the year.
The number of UK hotel transactions dropped by 12 per cent in 2012, but there is good news on the horizon according to one industry expert who claims 2013 could be ‘the year of the portfolio deal’.
In the final part of our series of special articles on technology in hospitality, BigHospitality paid a visit to three of the most high-tech restaurants, hotels and pubs to investigate the business benefits for a special video report.
Three reports have further outlined the difficulties faced by UK hoteliers in 2013 as widespread agreement now predicts a fall in occupancy and hard work for regional hoteliers despite continued investor interest.
The Hoxton Hotel in Shoreditch has signed up to a new service that ‘gives peace of mind to people with mobility issues’ by offering a pictorial journey through the venue online, highlighting the disabled facilities available in all of its public areas and rooms.
The world of technology is, by its very nature, driven by innovation and change. Ordering room service through smartphones, dining with on-table touchscreens and browsing drinks lists on iPads are not visions of the future, they are happening right now.
Global hotel operator Accor has revealed it has set itself a target of earning 50 per cent of its profits from venues in emerging markets by 2016.
Hotel planning application data from 2012 indicates that there is a significant net investment growth in the sector, but the opening of 31 properties in London this year could in fact cause a decline in Revenue per Available Room (RevPAR) across the capital.
Confidence among UK businesses has hit its lowest level in at least 21 years but the hospitality industry has 'reason to be confident’ as one of the few sectors planning for growth and creating jobs.
The disparity between London and the Provinces when it comes to the profitability of hotels is continuing to increase as properties in the capital recorded a third successive year of growth but those in other regions slumped to a fifth consecutive year of decline.
The number of UK hotels, restaurants and bars falling into administration has dropped to the lowest amount in five years, indicating 'recovery in the hospitality sector and resilience to the wider economic woes'.
Despite hoteliers battling the perfect storm of the on-going recession, high rates of VAT and costly planning delays – the industry will be buoyed by the fact that only 26 per cent of hotel sales last year were ‘distressed transactions’ emanating from administration or receivership.
More than one in 10 hotels, restaurants and pubs now generate up to half of all sales through social media, leaving the rest of the industry ‘missing a trick’ when it comes to maximising the potential of the likes of Facebook and Twitter.
A number of hotel industry experts have already outlined their pessimism for the year ahead, with some predicting a distinct lack of consumers and investment. But a new forecast from STR Global estimates there will actually be an increase in supply and demand in 2013, both in London and regional UK.
UK hotel prices have plummeted to their lowest level in two years with one night in a standard double room now averaging just £77 - nine per cent lower than last month.
Smaller, up-and-coming pub operators will have more opportunities to expand, restaurateurs will begin to divert away from the high street and more hoteliers will begin actively preparing for recovery.
With 2012 marking the UK’s largest room supply increase from new developments in the past decade, PwC believes more new rooms to fill may be difficult in a comparatively ‘empty 2013’. Meanwhile hotel prices have fallen this month, to nearly the lowest point of 2012.
Jurys Inn Glasgow – Scotland’s largest hotel – is undergoing a £3m refurbishment programme to strengthen its offering to corporate clients as the budget hotel chain admits it needs to ‘up its game’ in the increasingly competitive marketplace.
Premier Inn is today celebrating a double milestone with the unveiling of the Whitbread-owned hotel chain’s 50,000th room at the official opening of the largest ever Premier Inn at Gatwick Airport.
From Travelodge to the Savoy, hotel design has always played a crucial role in reinforcing brand identities and differentiating a business from its competitors. But with an increasing number of 'design-led', 'luxury' and 'boutique' hotels populating the sector, how key is the design of a hotel to its overall success?
Tony Dangerfield, the chief executive of De Vere Venues, has said he expects a positive change next year in the economy to lead to growth of the corporate events and meetings markets for hotels and venues.
Andrew Stembridge, managing director of Chewton Glen and Cliveden House hotels and chairman of the Master Innholders, is urging fellow hoteliers to continue to retain and invest in their staff, claiming ‘the power of people’ is enough to keep a business afloat during the recession.
Hotels across the country posted a solid set of results last month, with room yield in London growing by 3.8 per cent to £128.24, and by 2.4 per cent to £45.66 in the regions.
The Park Inn Heathrow hotel has become the Park Inn Hotel & Conference Centre in recognition of its new conference and meeting facilities which have been included as part of a multi-million pound investment across its estate.
Spanish-based hotel chain Meliá Hotels International is set to launch the flagship property under its ME by Meliá brand in London next month, featuring 157 rooms, two restaurants and a rooftop lounge and bar.
The capital’s hotel occupancy is expected to fall to 77 per cent in 2013 - the lowest rate since 2005 - as customer demand drops following this year’s bumper summer.
Hotel chains are enhancing their food operations based on customer feedback as Jurys Inn launches a new restaurant menu across its entire estate and Park Plaza is opening a new restaurant at County Hall and introducing a revamped dessert menu.
Almost half of hospitality and leisure companies in the UK will not reach profit targets this quarter with an increasing number of business owners feeling pessimistic in outlook due to the lack of any bounce in spending during the Queen’s Jubilee and the Olympics.
Despite fears of a post-Games slump, latest performance figures indicate UK hotels are adjusting to life after the Olympics and did not experience any significant downturn in revenue per available room (RevPAR) last month.
Leading chef and restaurateur Rick Stein has revealed he is looking to build more accommodation partnerships and manage new hotels and rooms businesses.
While the global economy and the Olympic Games legacy remain concerns, a majority of UK hotel general managers expect revenue per available room (RevPAR) to stabilise or increase next year and into 2014.
The 2012 Gram Green Paper – a study into the hospitality industry’s attitudes towards sustainability – has been released, providing a comprehensive review of the sustainable attitudes and behaviours within the hotel, restaurant and pub sectors.
Hospitality and leisure (H&L) was one of the worst-hit sectors in the UK in terms of insolvencies over the past year, a new report has found.
Gordon Ramsay is dishing out the orders in the restaurant, Mary Portas is in charge of the rooms and Gok Wan is running the bar. The stars of Hotel GB think the show will have an eventual wider impact on our hospitality industry - are they right? BigHospitality went behind the scenes at the hotel to find out.
Stoneleigh Park is the first exhibition and events venue in the UK to have installed Snoozebox – a new transportable modular accommodation concept which has allowed the hotel to increase the number of its bedrooms from 58 to 138, in just two days.
With an ever-growing number of customers booking accommodation based on the environmental credentials of the business, BigHospitality has spoken to hotel giant Rezidor and Snowdonia-based Brynn Bella guest house to discover whether the long-term benefits of becoming more eco-friendly and sustainable outweigh the initial costs.
The celebrity staff of Hotel GB, which airs on Channel 4 this evening, hope that the show will set a precedent for hospitality businesses to help tackle youth unemployment by taking on more apprentices of their own.
The final two hotels in the Von Essen portfolio, Ston Easton Park in Somerset and Sharrow Bay in Cumbria, have been acquired by former BBC ‘Dragon’ James Caan for a combined sum of £4.5m.
Despite price hikes in nearly two thirds of hotels in international destinations, nearly three quarters of hotels in the UK have seen prices drop in the first six months of 2012.
Despite many hotels in London boasting increased occupancy rates during the London 2012 Olympics and some already claiming to see a positive legacy after the event, new figures on half-year hotel performance and hospitality insolvencies paint a very different picture.
In the final part of our special feature on securing investment for your hospitality business our focus turns to private investment: from love money courtesy of friends and family to equity houses and venture capital.
Hotels in London recorded the worst financial performance of 2012 in June, with the extended holiday for the Queen’s Diamond Jubilee combined with Government warnings of transport disruption and fears over accommodation pricing before the Olympics leading to a detrimental decline in business.
Jonathan Sheard, UK & Ireland managing director of the Accor brands MGallery and Mercure, has told BigHospitality there are 10 possible locations around the country suitable for an upscale MGallery hotel to join venues in London and now Bath.
Budget hotel chain Premier Inn has exceeded one million sq.ft of new hotel space constructed or contracted since March and the business in on track to deliver its development target of three million sq.ft by the end of the year, with 14 properties in the pipeline.
Despite showing signs of overall economic optimism and strong profitability during the first half of 2012, Britain’s hoteliers and B&B owners believe that the nation's time on the world stage this summer will have no lasting effects on business.
With just one day to go before the London 2012 Olympics opening ceremony, hotels in London have slashed their prices by 17 per cent in the past three weeks in a bid to fill any remaining rooms.
A cross-Whitehall committee or 'Star Chamber' is set to meet in the next few weeks to consider hospitality industry proposals to cut red tape and regulation, Tourism Minister John Penrose has revealed.
A number of hoteliers are introducing or improving spas at their hotels to entice corporate and international guests as a new report suggests more than a third of people booking a hotel see the presence of a spa as a key decision in their choice.
Almost seventy per cent of hotel guests believe cleanliness and hygiene to be the most important factor when making recommendations about a hotel to friends and colleagues, a survey has found.
User-generated review websites such as TripAdvisor are encouraging higher spending and longer stays in the UK, with users more likely to increase their time and spending in hotels, a new study has found.
Hotels in Edinburgh have seen occupancy rates and revenues plummet for the third month in a row, with the downward trend looking set to continue in the Scottish capital for the rest of the year.
The average price of a hotel room in London during the London 2012 Olympics is an increase of 26 per cent compared to the same period in 2011, with one night in the capital costing £210.
The UK hotel industry should be prepared to welcome a greater number of Chinese and Brazilian tourists later this year, as increasing numbers plan to spend more on holidays than in 2011, according to a recent survey.
With today’s release of revised gross domestic product (GDP) figures showing that the double-dip recession is deeper than originally feared, the British Hospitality Association (BHA) believes the hospitality industry can have something to smile about, having actually achieved growth during the final quarter of last year.
Hotel du Vin co-founder Robin Hutson has revealed he is close to exchanging contracts on a hotel in the South which will become the third venue under The Pig brand as expansion plans continue in a climate he says is 'right' for independents.
With a number of UK mid-market hotel groups now sporting a for-sale notice, the sector is set to experience further consolidation in the three and four-star properties as lenders seek to move into the next stage of action regarding over-geared groups.
Marriott has been named the World’s Best Hotel Chain in terms of online brand performance, followed by Best Western and Hyatt, according to a new research report.
Peel Hotels has reported a drop in revenues from its nine hotels resulting in a significant fall in profits of 54 per cent which the London-based company has attributed to the VAT rise and the economic climate.
Birmingham's Bloc Hotel has declared free hotel Wi-Fi internet remains the most crucial feature for corporate guests as it is named the best for business travel by hotel discount specialist LateRooms.com.
Village Hotels has been relaunched as De Vere Village Urban Resorts by newly-appointed chief executive Robert Cook, who has revealed target locations for the expanding brand and created a new restaurant concept, declaring the hotel brasserie 'dead'.
Global hotel chain Accor and the independent Summer Isles Hotel in Achiltibuie, North West Scotland, have both been named in a list of the best workplaces by the Great Place to Work institute.
Independent hotels should not be concerned by the growth of larger chains offering so-called lifestyle brands or imitating the success of the boutique sector, according to a group of hoteliers discussing the industry at the Boutique Hotel Summit.
With London bracing itself for a bumper summer, packed full of once-in-a-lifetime events including the Queen’s Diamond Jubilee and the 2012 Olympics, the city’s hotel market is booming, with the highest occupancy base of all time for any host city of the Games.
Jurys Inn has become the first international hotel group to secure AIM accreditation from the Meetings Industry Association (MIA) for all its UK venues and is the latest hotel operator to announce its ambitions in the meetings sector.
Merseyside's Mere Brook House Hotel, near Thornton Hough in the Wirral, has opened a new cottage conversion with a design aided by a renewable energy specialist; doubling the capacity of the venue.
The commercial insurance specialists Cooke & Mason has launched Hotelcover, a new insurance and risk management solution designed specifically for hotels and the leisure industry.
De Vere Group has announced it has disposed of two hotels with plans to sell two more to fund development of its brands including De Vere Village Hotels where Robert Cook has launched a new luxury room type; 'Upper Deck'.
The world’s largest hotel operator, Accor, has today launched a comprehensive sustainability programme as part of its bid to reduce CO2 emissions by 10 per cent by 2015.
Hoteliers across the country will welcome the news that domestic trips and holidays have increased for the third consecutive year to record levels, with total spend also on the up.
While one or two measures announced in today’s budget have been welcomed by the UK hotel industry, Chancellor George Osborne has left many businesses in the dark and avoided a number of major issues hampering the sector.
Hotel bookings in Glasgow have increased by 200 per cent in the past four years, second only to London in the most popular list of shopping destination cities.
Hotel prices have dropped across every city in the UK apart from London, which is one of only seven major cities in Europe to have seen an increase in room rates for February.
The number of European hotel transactions has risen by nine per cent since 2010 and the UK remains the most active investment market of them all, with total transaction volume of €2.7 billion.
Restaurants, hotels and pubs had mixed fortunes in 2011, with all three hospitality sectors suffering a decline in property prices. But there is hope on the horizon, with the potential for an increase in opportunities and transactions in 2012.
Premier Inn, the UK’s largest budget hotel chain, has today launched a free Wi-fi service across all of its properties, offering customers up to half an hour of unlimited connectivity.
Following a year which saw Travelodge develop its Metrolodge strategy as well as securing deals with pubs and supermarkets, the budget hotel chain has added a further 146 new UK locations to its target requirements list for 2012.
Hotels across the UK are ramping up their tariffs over the New Year’s weekend, with Edinburgh hotels charging almost three times more for a one-night stay in a standard double room.
The perfect storm of the financial crisis, high rates of VAT and planning delays took its toll on the hotel sector in 2011, with 36 per cent fewer hotel rooms opening than predicted at the start of the year.
The majority of hoteliers believe that the sector will realise a sustained upturn in 2012, while 82 per cent believe a hotels most important business priority over the next six months should be to step up its marketing activities.
The numbers of young entrepreneurs starting up businesses in the hospitality industry is on the increase, according to a recent report, which defined the sector as ‘vulnerable’ due to short-term operating challenges.
London hotel prices in November 2011 have risen 33 per cent in the past year to £177 per night, making the UK capital one of the main drivers for European hotel price recovery, online booking service Trivago reported today.
Julian Troup, newly-appointed director of Colliers International’s Hotel Agency team, has predicted a dramatic rise in the number of hotel buyers in the market over the next 12 months.
Following the negative financial effects of the riots in August, London hotels have bounced back in September and are on track for a record-breaking year.
The 192-bedroom W London-Leicester Square hotel has been sold for almost £200m in what is one of the most high-profile hotel transactions of the year.
Pet-friendly hotels have seen a 132 per cent rise in bookings in the past year, according to hotel bookings and review site LateRooms.com.
UK hoteliers have enjoyed a buoyant summer season so far, underpinned by a continued trend for the staycation, although operators are being warned not to expect the same result for August.
London hotels have ‘convincingly shrugged off the recession’, having recorded the 19th consecutive month of year-on-year profitability growth, while provincial hotels also return to growth.
Small businesses in the hospitality sector should be particularly vigilant of their business strategies over the years ahead, as corporate financial analysts warn that the worst is still to come.
June was the 19th profitable month in a row for hoteliers in London, while it was the first profitable month since January for provincial hotels, according to the latest HotStats report from TRI Hospitality.
Hotel and B&B owners around the UK have said that summer business this year has been broadly positive, although they have noted definite signs of consumers saving money.
Hotels across Europe have seen occupancy and rates increase over the past six months, as business and leisure demand continues to improve, according to recent data from the hotel market consultancy STR.
The UK is the largest single source of over 55 year-old holidaymakers, a population group that makes up more than a quarter of all holiday travel in Europe.
Hotels must develop and focus their services to meet the needs of female business travellers, a growing demographic with very specific travelling needs, reveals a study from the United States.
In UK cities such as Manchester and Birmingham, hotel prices have fallen to their lowest point since the beginning of the year as visitors prefer beach destinations.
Senior executives in the hospitality sector worldwide are more optimistic than their peers in other industries about the prospects of the economy, with many of them gearing up for growth in their business, according to a new survey by Ernst & Young.
Marriott and Bulgari have said their designer-brand luxury hotel is on track to open in London’s Knightsbridge early next year, and will not face competition in the contemporary luxury market.
Hotels in the UK have been through a volatile six months, and although revenue is likely to continue growing the landscape ahead will be challenging, said PricewaterhouseCooper (PxC) in its latest report.
The French hotel chain Sofitel this month officially launched its new luxury Legend brand, which forms part of plans to expand its reach in the UK and internationally.
Consumers are happy to pay more for a steak in a restaurant or hotel than in a pub, with almost half prepared to fork out up to £17.
Hilton Worldwide will be upgrading its customer internet access across hotels in the UK, as part of plans to improve its guest services.
Following disappointing trading during the Royal Wedding, profitability in London hotels picked up in May, boosted by a series of sporting, cultural and political events, finds the new HotStats survey.
The Waldorf hotel in London's West End and the Hyatt Regency in Birmingham have been put up for sale after their holding companies fell into administration.
Hotels across the country have posted a healthy performance in May, but full-year profits are forecast to decline in the provinces as inflation and the VAT rise continue to impact consumer spending.
Delegates at the inaugural Boutique Hotel Summit this week were told to watch their pricing structure for the 2012 London Olympic Games to avoid pricing themselves out of the market.
London hoteliers, particularly those in the luxury sector, are being warned to learn from the disappointment of the Royal Wedding trade and avoid ‘pricing themselves out of the market’ for the 2012 Olympic Games.
Many major hotel trends reach our shores after first taking a hold in international markets. In the second part of this month’s feature, BigHospitality takes a look at the latest concepts that have been emerging in hotels abroad.
Nine out of ten UK travellers say they value the price of a hotel more than its brand, finds a new survey.
Hotel rooms of the future will offer guests the ability to customise the walls and surroundings of their rooms to transform them into the venue of their choice, allowing for interactive audio-visual shopping or tourism, according to a futuristic study commissioned by Travelodge.
The UK hotel industry has again strongly opposed suggestions that it should carry any additional taxes on rooms, amidst moves by some European cities to introduce the levy.
With the hospitality industry becoming increasingly competitive, operators should be drawing inspiration from those that are performing ahead of the market in order to run their business more effectively.
Domestic and foreign tourists spent a total of £114bn in the UK in 2008, with more money forked out on food than on hotels, according to a new set of experimental data from the Office for National Statistics (ONS).
Hotels in London posted strong results for April, but the contribution from the Royal Wedding was far lower than expected, according to new data from TRI Hospitality.
Hotels in London have reported a 14 per cent rise in bookings for next months’ Wimbledon Championships compared to last year.
Battlesteads hotel and restaurant in Northumberland has been named the Considerate Hotel of the Year 2010/11 for its sustainability initiatives, which include a wood-chip boiler and a vegetable garden with a ‘field to plate’ time of four hours.
Hotels across the UK will be installing electric car charging stations on their premises, with the aim of attracting motorists to use their facilities while cars are charging.
The UK’s latest inflation hike is likely to cause further damage to the hospitality sector, both in terms of sales and staffing, say sector trade groups.
Although London remains a top destination for travellers from around the world, the popular tourist destination has this year been overtaken by cities in South Africa, Australia and South America, according to a new survey by TripAdvisor.
Hoteliers across the UK say business is looking up, with the majority of general managers expecting an increase in sales of both corporate and leisure hotel stays in the second quarter of this year.
The UK hotel industry is continuing to turn around a steady performance despite continuing market pressures, although experts predict the rest of the year will be “less settled” as a result of global issues.
The cost of eating out in the UK is rising faster than inflation, with an average three-course meal eaten out of home now costing almost £19.
Hotel chain Premier Inn says that after just three months of launching a smartphone application it is now seeing over 5 per cent of all hotel bookings made on mobile phones, a figure it expects will double in the near future.
IHG, Hilton, Wyndham and Marriott are the top four global hotel groups based on number of rooms, with all of them operating over 600,000 rooms throughout the world.
UK hotels saw a significant recovery in 2010 following a challenging environment the year before, but the road ahead remains uncertain, according to an annual hotelier survey from PKF.
The German hotel group Steigenberger is looking to expand its luxury and mid-market hotel brands into the UK as part of its wider international growth strategy.
Hotel giants Marriott, Rezidor and Wyndham have been named the World’s Most Ethical Hotel companies by a leading international think-tank.
The food and drink operation at budget hotels has been named the biggest disappointment when it comes to meeting customer expectations, with many consumers believing it should meet the quality of a midmarket hotel.
The British Hospitality Association (BHA) yesterday refuted claims that the country’s hotels are profiteering by charging higher room rates during the Olympic Games.
London hotel prices have increased by 7 per cent over the last year, making the capital the eighth most expensive city to stay in, finds a new study.
February has been the hardest month for business in hotels outside of London since the bout of bad weather in January last year, according to the latest data from HotStats.
The Accor hotel group is by far the market leader in the European chain hotel sector, although Carlson was the chain to see most growth over the past year, according to the latest data from MKG Hospitality.
Most UK hoteliers don’t plan to increase room rates in 2011, but a more competitive landscape is prompting them to invest in renovation, mobile marketing and social media, according to a new survey by TripAdvisor.
TV show Michel Roux’s Service may have inspired a growth in student and graduate interest in hospitality jobs of almost 200 per cent, signalling a shift in the perception of the industry as a worthwhile career route.
Hotels in London boasted the third highest occupancy levels in the world last year, finishing ahead of those in Hong Kong, New York and Paris.
The branded budget hotel sector grew at a rate of one hotel a week during 2010, making it the most dynamic segment of the UK hotel industry.
An increase in hotel room rate has held up performance in the sector, according to the latest market data from PKF.
Hotels throughout the country are expecting to see more growth in their food and beverage offering than in their overall business, but asset managers Vision warn that the landscape ahead is not so rosy for the non-room side of hotel business.
Hotels in London were faced with lower demand for their rooms in January, indicating that even the resilience of the capital is impacted by the traditionally tough trading month.
Consumer service firms, such as restaurants and hotels, continued to struggle in the three months to February, as the gap in sentiment between firms that rely on consumer spending and those that benefit from business investment widened during the period.
A new survey has found that the social networking site Facebook has a powerful influence over people’s holiday plans, with over half of users saying that photos on the site inspire them to travel.
A quarter of UK hoteliers have decided not to pass on the VAT increase to their customers, while another 27 per cent are only passing on portion of the rate hike, according to a new HotStats report.
A quarter of hospitality operators are missing out on potential revenue by failing to encourage their staff to upsell wines, research has found.
London is experiencing a luxury hotel boom ahead of the Olympics, new research suggests.
Vouchers and discounts have meant big business for restaurants over the last year, but with consumers increasingly looking for value in more than just their wallets, and with warnings that vouchers could permanently damage brands, restaurants will need to pay attention to other dining trends in order to fulfil their customers’ desires.
BigHospitality brings you an exclusive insight into which ingredients will be top of the agenda for some of the UK’s top chefs this year.
Restaurant, hotel and pub property prices have stabilised over the past year, although the restaurants sector was the only one of the three to show any significant increase in average prices, according to Christie + Co.
In the second week of BigHospitality’s food trend feature, some of the country’s top chefs tell us which popular flavours and food pairings they think will be big in 2011.
Hotels delivered a steady performance in November 2010, with like-for-like increases in room rate, occupancy and yield across the board.
The hotel environment is likely to change drastically over the next ten years and innovation based around each individual customer needs to be at the top of the agenda, according to a new report.
British diners have become more aware than ever of their expanding waistline and shrinking pockets, shifting their taste for out-of-home dining towards lighter, healthier meals that give value for money.
As much of the hospitality industry struggles to keep up revenue streams, hotels in the capital managed to make 2010 a year of growth by charging more for a night’s stay.
A new group of consumers is emerging in the UK which is looking for hotel luxury in small doses as a pick-me-up in the midst of economic gloom.
Will this be the year Chinese food regains its place in the nation’s hearts? Or will Indian and Mexican cuisine continue to dominate the market?
With 2010 almost over its time to look ahead to what the future brings. We’ve spoken to some of the industry’s key players to find out what they believe 2011 has in store for them and the industry, and look forward to the major openings hitting the UK.
As 2010 draws to a close, we take a look back at how the hotel sector has evolved in the past 12 months.
Britain is on target to attract 300,000 more visitors next year as confidence amongst overseas travellers returns.
Eating out in restaurants when visiting Britain has been flagged up as the top priority of most holiday-makers to the country, according to a new study published by VisitBritain.
Hospitality businesses are expected to suffer over the next few weeks, as a second wave of freezing weather hits the UK in the run-up to Christmas.
Small and medium-sized businesses in the hospitality sector are struggling to make ends meet, with many having no cash flow flexibility to cope in case of emergency, finds a new study.
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