Intelligence > Hospitality Guides

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How can brands improve customer experience and sustainability in the hospitality industry? - Miele

08-Jul-2014 - In the hospitality industry, providing the best possible customer experience is key to ensuring that your business stays one step ahead of the competition.With the economy improving, people are gradually starting to spend more, but as the industry grows so...
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Free Insight Guide: Why food safety records matter - Elektron Technology

22-May-2014 - Checkit is the smart, wireless monitoring system that easily enables you to take control of food safety management. Checkit’s free Insight Guide provides an introduction to UK food law and the records it requires. Enforce food safety Simplify records Fulfil SFBB/ HACCP legal...
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BigHospitality Online Trends Survey 2013: Trends in Internet Usage in the UK for Hospitality Industry Professionals - Big Hospitality

18-Sep-2013 - In June 2013, BigHospitality conducted a survey of its user base of restaurant, hotel, pub & bar professionals.The objective of the BigHospitality Online Trends Survey was to determine online usage trends among BigHospitality readers. The survey was taken by more...
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How can Hospitality brands use technology to rustle up growth? - Omnico Group

24-Feb-2014 - The 2014 Peach Business Leader’s survey looks at the major challenges facing the hospitality industry this year. Technology is once again a prominent feature with more than half of the respondents believing that using technology will enhance the customer experience...
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Download our FREE Sports Trend Guide - Nestlé Professional

20-Feb-2014 - Major world sporting events are just around the corner bringing the whole nation together to cheer on their teams. This is our biggest trend guide yet, and highlights trends and many recipes from around the world that suit pubs and...
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Are you making the most of new payment technology? - Global Payments

08-Nov-2013 - Our Global Payments integrated solutions have been designed to save you time, reduce errors and improve customer experience.To find out about all the benefits to you and your customers, download our free white paper for the hospitality sector now. Exclusive ‘3...
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Keeping EPOS ROI on Track: 6 Mistakes to Avoid - Maitre’D EPOS

28-Oct-2013 - EPOS systems offer a solid ROI by growing revenue and cutting costs. But sometimes decisions that look like smart ROI turn out to be exactly the opposite. In this paper, we discuss how the hunt for ROI can lead down...
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Independent Vs Branded - NatWest

23-Oct-2013 - Running a hotel without any help can be tough, especially in today’s climate, but is joining a brand the only solution for struggling hoteliers?NatWest and BigHospitality gathered together a group of hoteliers and brand development directors to debate the pros...
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Two-way interface maximises covers and profits - Maitre’D EPOS

22-Oct-2013 - Front-of-house staff no longer have to move between two systems to keep track of what is happening in the restaurant. Data drawn from ResDiary allows staff to effectively manage bookings, walk-ins and maximise your covers directly in Maitre'D EPOS Booking arrivals, walk-ins,...
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Saffron - A complete end to end Catering Management Solution - Fretwell-Downing Hospitality

08-Oct-2013 - The back office processes as a caterer can be complicated and time consuming, something that Saffron is able to simplify and streamline.With Saffron, you are able to collate and automate all your back office processes into one simple to use system, right...
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Tips for a smoother EPOS upgrade - Maitre’D EPOS

07-Oct-2013 - Buying or upgrading an EPOS system affects every area of your business, and so many things can go wrong. Our whitepaper discusses best practices and traps to avoid in three key areas of your business: staff, costs, and operations.
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Social Commerce: The Future Of Hotel Marketing - LivingSocial

07-Oct-2013 - The way today’s travellers find, select and recommend new places to visit is changing.Social commerce has introduced a powerful new way for businesses and consumers to communicate and interact online. In short, it is the combination of e-commerce and social...
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Download today and find out all about the wonderful world of Chocolate! - Barry Callebaut

30-Sep-2013 - Welcome to the much awaited third edition of the Callebaut Essential Guide to Chocolate. We hope that you enjoyed the previous two guides and are delighted to be able to present to your our latest edition, which we know will...
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Sales Forecasting Best Practices: New Whitepaper! - Maitre’D EPOS

16-Sep-2013 - Are your forecasts like ''rain with a chance of profit''? Download our complimentary insight guide to learn how forecasting delivers the best value, the components of a great forecast, and three guidelines to forecasting quality. 
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New Product: Maitre’D DataBoard Smart Phone App - Maitre’D EPOS

10-Sep-2013 - Maitre'D EPOS is pleased to announce the release of its new DataBoard App! Access critical EPOS data in real-time on your smart phone 24/7 Monitor sales, voids, promotions, labour costs and customer counts in real-time Proactively manage your business remotely Receive customised, real-time alerts...
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Making Payments Pay In Hospitality - Global Payments

09-Sep-2013 - The latest payment technology can bring great benefits to businesses both big and small across the hospitality sector.To find out how you can increase your turnover and improve profitability by making paying quicker, easier and more secure, download our white...
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CLEVER RESERVATIONS - Using booking strategies to maximise profit - Tablebook.Me

05-Sep-2013 - At TBM, our business is keeping our clients venues busy, by implementing robust booking strategies to ensure the most effective and profitable use of all available seating. However, we do not rely on intuition to implement “Clever Reservations”, we rely...
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Tune in to trends this winter - Nestlé Professional

29-Aug-2013 - This winter, three trends are set to soar: Eat Brazil:  With Brazil set to host the World Cup and Olympics in the next two years, Brazilian cuisine is set to be a mega-trend here. Part-time vegetarians:  Thanks to the rising price of...
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Best Practices for Successful Loyalty Programmes - Maitre’D EPOS

26-Aug-2013 - With today’s loyalty technology, putting a programme in place is easy. The hard part? Making it work for you. Download our whitepaper to learn about some of the principles and winning strategies behind successful loyalty programmes.
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Tune in to trends to boost your bottom line this summer - Nestlé Professional

03-Jun-2013 - This summer, three key trends are set to sizzle: 1.    Booming breakfast:  On-the-go lifestyles and the growth of snacking are fuelling a breakfast boom and the first meal of the day is fast taking centre stage 2.    Chicken, fish and veggies:  Fuelled...