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Matthew Clark launches online hospitality training program

1 commentBy Becky Paskin , 08-Jun-2011
Last updated on 17-Jun-2011 at 14:56 GMT2011-06-17T14:56:45Z

Staff can access their Flow training modules online at a time to suit them and the business

Staff can access their Flow training modules online at a time to suit them and the business

On-trade drinks supplier Matthew Clark has partnered with Flow Hospitality Training to provide 12 online training modules for front of house bar and restaurant staff, including a fully accredited Personal License Holder qualification.

The Flow Hospitality Training package is fully web based and covers all the fundamental aspects of delivering quality service and product knowledge, as well as necessary legislative training.

Karen Calvert, operations director for Flow, said: “Given that traditional ‘face to face’ staff training can be costly and time consuming, we have combined our experience and knowledge to create Flow training as a pioneering alternative for the hospitality industry.

“The modules are all fully compliant with all current legislation and are formally endorsed by the UK’s leading awarding bodies including the SQA, The Institute of Hospitality and most recently by The National Skills Academy.”

The 12 Flow modules include The Waiter; The Bartender; Creating Cocktails; Wine; Coffee; Customer Service; Service that sells; Licensing & Social Responsibility (1. England & Wales and 2 .Scotland); Food Safety Level 1; Food Safety Level 2; Health & Safety; Personal Licence Holder (APLH/NCPLH for England & Wales and SCPLH for Scotland).

The Flow package is also available with an additional, complimentary management system that allows companies to plan training programmes and track results.

1 comment (Comments are now closed)

Personal Licensing

Can you have personal Licens when got stop in 2007 for drinking and driving ban for two years

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Posted by Brian clarke
10 July 2011 | 15h312011-07-10T15:31:55Z

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