Restaurants | Hotels | Pubs & Bars

FREE Digital Edition of Restaurant magazine now available to view. Click here for free access!

News

Business
Venues
Events & Awards
People
Trends & Reports
Legislation
New Products
All news

News > New Products

Matthew Clark launches online hospitality training program

1 commentBy Becky Paskin , 08-Jun-2011

Related topics: New Products, Hospitality Services

On-trade drinks supplier Matthew Clark has partnered with Flow Hospitality Training to provide 12 online training modules for front of house bar and restaurant staff, including a fully accredited Personal License Holder qualification.

Staff can access their Flow training modules online at a time to suit them and the business

Staff can access their Flow training modules online at a time to suit them and the business

The Flow Hospitality Training package is fully web based and covers all the fundamental aspects of delivering quality service and product knowledge, as well as necessary legislative training.

Karen Calvert, operations director for Flow, said: “Given that traditional ‘face to face’ staff training can be costly and time consuming, we have combined our experience and knowledge to create Flow training as a pioneering alternative for the hospitality industry.

“The modules are all fully compliant with all current legislation and are formally endorsed by the UK’s leading awarding bodies including the SQA, The Institute of Hospitality and most recently by The National Skills Academy.”

The 12 Flow modules include The Waiter; The Bartender; Creating Cocktails; Wine; Coffee; Customer Service; Service that sells; Licensing & Social Responsibility (1. England & Wales and 2 .Scotland); Food Safety Level 1; Food Safety Level 2; Health & Safety; Personal Licence Holder (APLH/NCPLH for England & Wales and SCPLH for Scotland).

The Flow package is also available with an additional, complimentary management system that allows companies to plan training programmes and track results.

www.matthewclark.co.uk

Keywords: Training, Skills, National Skills Academy

Copyright - Unless otherwise stated all contents of this web site are © 2013 - William Reed Business Media Ltd - All Rights Reserved - For permission to reproduce any contents of this web site, please email Robert Proctor - Full details for the use of materials on this site can be found in the Terms & Conditions

Related Articles on this topic

1 comment (Comments are now closed)

Personal Licensing

Can you have personal Licens when got stop in 2007 for drinking and driving ban for two years

Report abuse

Posted by Brian clarke
10 July 2011 | 15h31

Latest news in New Products

Related products & Suppliers

Videos & Audio

Hospitality Guides

BigHighlights

Arie van der Spek: Pearls of Wisdom

Arie van der Spek: Pearls of Wisdom

After a long career in the hotel industry, which included a stint with IHG as a chief...
#SocialRestaurant: How to use Twitter effectively

#SocialRestaurant: How to use Twitter effectively

They’re all on it. Big national chains, high-profile chefs and small emerging brands across the UK have...
Business Profile: Kimchee

Business Profile: Kimchee

After the phenomenal success of Holborn’s Kimchee restaurant, Wasabi owner Dong Hyun Kim is bringing Korean food to...
World's 50 Best Restaurants 2013: El Celler de Can Roca video interview

World's 50 Best Restaurants 2013: El Celler de Can Roca video interview

Joan Roca, the co-founder and head chef of El Celler de Can Roca, has told BigHospitality he...
David Connell: Career Profile

David Connell: Career Profile

David Connell is a prime example of good old-fashioned hard work paying off. Having worked at various...

Most Popular News

  1. People on the Move in Hospitality: May 2013
  1. Restaurants hit back at ‘stupid’ EU olive oil law
  1. BDL and Redefine merger forms UK's largest independent hotel management company
  1. New British restaurant group snaps up two London sites
  1. Olive oil ban: Refillable jugs and dipping bowls can remain on restaurant tables

Find us on Facebook

Audio & video news

People on the Move in Hospitality: May 2013
#SocialRestaurant: How to use Twitter effectively
World's 50 Best Restaurants 2013: El Celler de Can Roca video interview

Digital Edition - Restaurant Magazine

Access to the Restaurant Magazine digital edition

Monthly business Magazine of the year

Pub news and property

M&C Report

The Grocer - Grocery retail news

Food manufacturing news

Contact us | About us | Advertise with us | Recommend this Site | Terms & Conditions | Privacy and Cookie Policy | Site map | Feeds

Jobs: Restaurant Jobs | Hotel Jobs | Pub Jobs | Hospitality Jobs

© William Reed Business Media Ltd 2013. All rights reserved. William Reed Business Media Ltd. Registered Office: Broadfield Park, Crawley RH11 9RT
Registered in England N°. 2883992. VAT N°. 644 3073 52.