News > People


The latest news and interviews from the movers and shakers in the industry, including appointments, promotions, insights and achievements.

Apprenticeship levy will cause 'extreme irritation' to businesses, pub boss warns

27-Nov-2015 - The boss of the Oakman Inns pub chain has criticised the Government’s planned apprenticeship levy as an ‘extreme irritation’ to businesses.

Spotlight on service: How do you define good service?

27-Nov-2015 - What is good service? Restaurant, hotel and pub operators often talk about making it a key focus of the business and how it is integral to its success, but how...

Christmas dinner bookings up 200% since 2012

27-Nov-2015 - Christmas dinner bookings in pubs and restaurants have risen 202 per cent since 2012, according to research by Mitchells & Butlers, the company behind Toby Carvery, Harvesters and Sizzling Pubs.


Chef David Kelman of Ellenborough Park Hotel on why spending time out of the kitchen could help solve the chef shortage

27-Nov-2015 - Over the last few years David Kelman, executive head chef at Ellenborough Park hotel in Cheltenham has spent his spare time teaching secondary school pupils to cook and mentoring them...

BII invites publicans to enter Licensee of the Year Awards 2016

26-Nov-2015 - The British Institute of Innkeeping (BII) is inviting publicans to enter the Licensee of the Year Awards 2016. 

Hospitality industry reacts to 'disappointing' Autumn Statement

25-Nov-2015 - The hospitality industry welcomed small reforms outlined in the Autumn Statement but criticised the Government for failing to implement ‘real and meaningful change’.

Punch and Neil Morrissey to create chain of sustainable pubs

25-Nov-2015 - Punch and actor Neil Morrissey's pub company have formed a new business partnership with the aim of creating a 'credible chain of sustainable pubs'. 

Service Tips: Gold Service Scholarship finalists on how to give great service

25-Nov-2015 - With our spotlight firmly on service and front of house we asked the finalists of the 2015 Gold Service Scholarship for their best tips for delivering great service.

Diners will pay the price for the Living Wage, Mitchells & Butlers warns

24-Nov-2015 - Mitchells & Butlers has warned that customers could see a hike in prices as the company faces rising costs from the National Living Wage (NLW).

People on the Move in Hospitality: November 2015

24-Nov-2015 - BigHospitality rounds up a number of appointments across the hospitality sector including the arrival of a management team for Oxford’s first Hilton, The Robert Parker Collection and El Gato Negro....

Marco's New York Italian restaurant to open at Mercure London Bridge

24-Nov-2015 - Marco Pierre White's 11th Marco's New York Italian restaurant will open its doors within the Mercure London Bridge hotel next month. 

Chef Adam Newth to open first restaurant The Tayberry in Dundee

23-Nov-2015 - Adam Newth, formerly head chef at Castlehill Restaurant in Dundee and The Seafood Restaurant in St Andrews, is opening his own restaurant - The Tayberry at Broughty Ferry in Dundee. ...

The Big Issue partners with coffee chain to train homeless people as baristas

23-Nov-2015 - The Big Issue has partnered with a new coffee chain to train homeless people as baristas around London.

McDonald's UK chief executive to speak at Food to Go Conference 2016

23-Nov-2015 - McDonald's UK chief executive Paul Pomroy has been confirmed as a guest speaker at the 2016 Food to Go Conference. 

Dan Doherty on running a 24-hour restaurant and why TV chefs aren’t helping the chef shortage

20-Nov-2015 - Dan Doherty, executive chef at Duck & Waffle, launched the Chefs of Tomorrow programme earlier this year to encourage young talent in to the industry. 

Hotel 41: How personalised service took the boutique hotel to the top

19-Nov-2015 - In the next installment of our Spotlight on Service campaign, Malcolm Hendry, general manager of London’s five-star Hotel 41, explains why front-of-house employees are integral to creating a positive guest...

Tea’s time: Good & Proper Tea to open permanent site

17-Nov-2015 - Loose leaf tea and crumpet concept Good & Proper Tea is set to open its first permanent site in London’s Shoreditch next week with the hope it will help establish...

Tous au bistrot! - UK urged to show support for French hospitality sector

17-Nov-2015 - Hospitality operators have been urged to show solidarity with colleagues in France by supporting the Tous Au Bistrot campaign.

Chefs donate recipes for Farm Africa #GivingTuesday campaign

16-Nov-2015 - Chefs Kevin McFadden, James Whetlor and Rosie Sykes have donated recipes to Farm Africa's #GivingTuesday campaign to help raise funds for the charity's urban veg garden appeal. 

Gold Service Scholarship announces 2016 Regional Finalists

16-Nov-2015 - The Gold Service Scholarship has announced the Regional Finalists for its 2016 competition.

Hospitality businesses support Bath Hotel and Restaurant School

16-Nov-2015 - Sixteen hospitality businesses including the Macdonald Bath Spa Hotel, the Bath Pub Company, the Abbey Hotel and the Hilton Hotel, have signed up to support the Bath Hotel and Restaurant School...


Bedford Lodge hotel chief executive Noel Byrne on the benefits of hotels joining consortiums

13-Nov-2015 - Noel Byrne has been chief executive of Bedford Lodge Hotel & Spa in Newmarket for the past 11 years. The hotel was recently accepted into the Pride of Britain Hotels...

The Lucky Onion announces 2016 expansion

12-Nov-2015 - The Lucky Onion, a Cotsworld-based collective of hotels and restaurants, has announced that it is to expand its collection in Spring 2016.

Le Gavroche switches to five-day week to improve staff work-life balance

12-Nov-2015 - Michel Roux Jr has announced that Le Gavroche will switch to a five-day week in order to trial new pop-up dining experiences and improve staff hours.

Premier Inn boss slams 'unregulated' Airbnb

11-Nov-2015 - The outgoing Whitbread boss has slammed Airbnb by arguing that the Government is failing to properly regulate the site.