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People

The latest news and interviews from the movers and shakers in the industry, including appointments, promotions, insights and achievements.

Dish Deconstructed: Mushroom spaghetti with ceps pil pil from Tickets, Barcelona

22-Aug-2014 - At the recent Estrella Damm Gastronomy Congress, Fran Aguda – head chef of Tickets in Barcelona – revealed the method behind the restaurant’s mushroom spaghetti with ceps pil pil.

Albert Roux signs deal with luxury Scottish hotel

22-Aug-2014 - French chef Albert Roux is to open another restaurant at a Scottish hotel in a deal with luxury Borders property the Roxburghe Hotel & Golf Course.

Viewpoint

Eric Partaker on Chilango and spearheading a new funding route for SMEs

22-Aug-2014 - Eric Partaker is the co-founder of Chilango, the Mexican chain that has raised £1.8m via a mini-bond hosted on crowdfunding platform Crowdcube. He talks to BigHospitality about the success of this initiative and why crowdfunding is a great alternative to traditional financing.

Mary-Ellen McTague launches 5-week pop-up

21-Aug-2014 - The Aumbry head chef is bringing the essence of the restaurant to Manchester’s Northern Quarter while her kitchen gets refurbished.

Rick Stein to open seafood restaurant in Winchester

20-Aug-2014 - Chef and TV personality Rick Stein is opening his first venue outside of Cornwall - a seafood restaurant in the Hampshire town of Winchester.

Chef apprenticeship standards approved by government

20-Aug-2014 - The first industry-developed apprenticeship standards for hospitality have been approved by the government.

Small talk

Michael Warren on heading up Harbour Hotels, his Hotel du Vin experience and why no two days are the same in hospitality

14-Aug-2014 - Michael Warren spent 17 years at Hotel du Vin and Malmaison, helping with the development and expansion of the brand. He recently took on a managing director role at Harbour Hotels, and plans to use his wealth of experience to push the company forward.

People on the Move in Hospitality: August 2014

13-Aug-2014 - We've rounded up some of the latest movers and shakers in the hospitality industry, with the past month seeing key appointments at venues including The Northcote, W London, K West, Harbour Hotels and Hilton Manchester Deansgate.

60-Second Skill with Nigel Haworth: finely chopped onion

08-Aug-2014 - Being able to chop finely is an essential skill if you want to make sauces or stocks with an onion base. Here Nigel Haworth, chef patron of the Michelin-starred Northcote hotel, gives BigHospitality the 60-second lowdown on the best way to finely chop an onion.

Viewpoint

Andy Mackenzie on the Exclusive Chefs' Academy and the challenge of staff retention

07-Aug-2014 - Exclusive Hotels and Venues recently launched its Chefs' Academy , which offers aspiring junior chefs a two-year programme of intensive training to pave the way for a successful career in the restaurant industry. Executive chef Andy MackKenzie, the driving force behind the Academy, talks to BigHospitality about the challenges around staff retention and why training is so important.

Restaurant Associates appoints new managing director

07-Aug-2014 - Restaurant Associates, the restaurant management division of Compass Group, has appointed a new managing director to replace outgoing boss Andy Harris.

The Hideaway bar reopens under Suga Gunam ownership

05-Aug-2014 - Former Draft House operations director Suga Gunam has acquired and reopened The Hideaway Bar in north London after refurbishment.

Dish Deconstucted: José Pizarro's roasted monkfish with Serrano ham, black olives and thyme

05-Aug-2014 - At the recent Estrella Damm Gastronomy Congress, chef and restaurateur José Pizarro revealed the method behind a dish full of Spanish flavour: roasted monkfish with black olives, Serrano ham and thyme. 

Infographic: How to handle angry customers

04-Aug-2014 - Dealing with angry customers can be one of the most difficult, stressful and challenging parts of working in hospitality. This new infographic from Provide Support gives some great tips on handling angry customers effectively.

River Cottage on the hunt for young culinary talent

01-Aug-2014 - River Cottage has opened entries to its Rising Star competition 2014, which offers 16-24 year olds the chance win a year-long apprenticeship with Hugh Fearnley-Whittingstall and staff at River Cottage HQ in Axminster.

News in brief

Mövenpick announces Gourmet Dessert Chef of the Year finalists

01-Aug-2014 - Ice cream company Mövenpick has announced the six contestants that will take part in its annual Gourmet Dessert Chef of the Year competition’s final on 25 September in London. 

Pearls of Wisdom

Joanne Barratt: Pearls of Wisdom

31-Jul-2014 - QHotels’ group operations manager talks about how important a strong team culture is in maintaining excellent standards and achieving great results within the conference and events sector.

Matthew Fort to advise on food and drink at St Pancras International

30-Jul-2014 - British food critic and writer Matthew Fort has been appointed as food curator of London railway station, St Pancras International.

Viewpoint

Ian Daniels on City Marque and the evolution of serviced apartments

24-Jul-2014 - Founded in 2009, City Marque now runs nearly 200 serviced apartments across the capital. The company started outsourcing some of its front office operations in the Philippines three year ago and now has 60 per cent of its 80-strong staff based in Manila. Business development director Ian Daniels talks to BigHospitality about the evolution of the firm and the serviced apartment boom.

Michael Riemenschneider to re-open Canvas in Chelsea

23-Jul-2014 - Swiss chef and restaurateur Michael Riemenschneider is to re-open his Canvas restaurant in Chelsea next month.

Simon Gregory joins Ace Hotels London Shoreditch

23-Jul-2014 - Ace Hotels London Shoreditch has confirmed that former Gordon Ramsay Restaurants group executive chef Simon Gregory will take over its kitchens next month.

Feature

Recruitment: Improving staff retention through training and incentives

21-Jul-2014 - At 20 per cent, staff turnaround in hospitality is one of the highest in the UK. Though this is an improvement on the 30 per cent recorded in 2008, continued retention efforts are needed to relieve the sector’s recruitment burden.

Feature

Recruitment: Making hospitality an attractive career option

21-Jul-2014 - With the continued growth of the hospitality sector, combined with the lowest unemployment rate since 2008, finding new recruits is set to become more and more challenging. So where can restaurants, hotels and pubs find potential candidates, and what can they do to make the industry an attractive career prospect?

Feature

Recruitment: Selecting the right candidates

21-Jul-2014 - Once the challenge of attracting applicants has been overcome, hospitality recruiters find themselves with the task of selecting the right candidates for their brand - ultimately aiming for improved staff retention.

Scott Hallsworth to open late night venue in South Kensington

18-Jul-2014 - Ex-Nobu head chef and Kurobuta founder Scott Hallsworth is to open a new late night venue and restaurant in the former Brompton Club in South Kensington.

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