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Best practice
In-house versus outsourced training –
for guaranteed results and savings - People 1st
24-Oct-2011 -
The Group Training Certificate (GTC) programme trains delegates to design and deliver effective, interactive theoretical training sessions to groups of people. It is specifically designed for managers, department heads, supervisors, team leaders and trainers. GTC is informal and highly participative...
Best practice
WIN FREE WORLDHOST CUSTOMER SERVICE TRAINING - People 1st
05-Sep-2011 -
Enter our draw to win a free 1-day WorldHost Customer Service in-house training programme for up to 15 staff* (Offer closes on 7 October 2011) and download your complimentary copy of our ‘Ahead of the Games’ report with its best...
Insight guide
CALIFORNIA WINE WORKSHOP: Making your Wine List Work - Wine Institute of California
12-Apr-2011 -
Uncorking your list’s potentialDespite the spate of wine-led restaurant concepts springing up in the UK in recent years, the majority of operators still don’t pay as much business attention to their wine list as they should. While individuals may be...