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Clean linen has significant impact on guest satisfaction, finds survey

16-Mar-2016 - Restaurants and hotels boasting spotlessly clean table cloths and bed linen are more likely to receive positive reviews, according to a survey by P&G Professional with 45 per cent of independent operators believing clean linen has a significant impact on guest satisfaction.

Mode Aparthotel by Bridgestreet coming to UK in 2017

12-Feb-2016 - Mode Aparthotel by Bridgestreet is set to launch in the UK in 2017 having started operations to open the concept across Europe.

VisitEngland Awards for Excellence finalists revealed

03-Feb-2016 - VisitEngland, the national tourist board, has announced the finalists for its Awards for Excellence, paying tribute to businesses and individuals who are at the top of their game with customer service and practice.

How to choose the right toiletries for your hotel

02-Feb-2016 - They may only be a small component within the full guest experience, but as many hotel companies are realising, the choice of amenities put in a hotel’s bathroom can say a lot about a business and can determine how guests will view their stay. 

Hospitality Openings: December 2015 & January 2016

01-Feb-2016 - BigHospitality rounds up the biggest openings from December 2015 and January 2016, including House of Ho, Grain Store, Farmstand and Hilton.

EasyHotel in Edinburgh sold to London-based investor and operator

29-Jan-2016 - The easyHotel on Edinburgh’s Princes Street has been sold to a London based investor and operator for around £1.75m.

The top five stories in hospitality this week: 18/01/16 - 22/01/16

22-Jan-2016 - It's that time of the week again where BigHospitality rounds up this week's biggest stories, what have you been reading?

Jay Rayner announced as headline speaker at NRB Debate

22-Jan-2016 - Jay Rayner, the award-winning writer, journalist, broadcaster and food critic for The Observer, has been announced as the headline speaker for the 2016 NRB Debate.

#OMGB: VisitBritain campaign to attract more international tourists

18-Jan-2016 - #OMGB is a new VisitBritain campaign that encourages visitors to the UK to share some of their ‘amazing moments’ on social media to encourage others from abroad to visit Britain.

NRB Top Fifty awards open for nominations

18-Jan-2016 - The Northern Restaurant & Bar Top Fifty awards 2016 are now open for nominations, with the ceremony set to take place at the Northern Restaurant & Bar convention in Manchester on 15 March.

Hospitality employees prefer money to ‘workplace perks’

08-Jan-2016 - Hospitality employees would rather earn more money than receive additional workplace perks, according to UK jobs website, CV-Library.

Surya Hotels group buys Dragonfly portfolio

07-Jan-2016 - Surya Hotels has this week increased its portfolio by purchasing four Dragonfly Hotels in a multi-million pound deal.

Big Hospitality Conversation set for Dundee

05-Jan-2016 - The Big Hospitality Conversation is to take place in Dundee later this month, with over 50 Scottish hospitality and tourism businesses expected to attend.

Edinburgh hotel purchased by ‘high net worth’ investor

04-Jan-2016 - Edinburgh’s Crowne Plaza, Royal Terrace, hotel has been sold to a ‘high net worth’ investor subject to a franchise agreement with InterContinental Hotels Group (IHG).

Splendid Hospitality Group purchases Leeds hotel

04-Jan-2016 - Splendid Hospitality Group has completed the purchase of the New Ellington hotel in Leeds, adding it to its 18-strong portfolio.

Seven hotel trends for 2016

04-Jan-2016 - Huge company mergers, robot room-service, record-breaking occupancy figures and the announcement of the National Living Wage; 2015 was a busy year for the hotel sector, but what does 2016 have in store? BigHospitality casts an eye over the coming year.

Stanneylands Hotel bought for £4m

23-Dec-2015 - Former Prima Hotels property, Stanneylands Hotel, has been bought by the owners of The Mere Golf Resort & Spa for £4.15m.

Scottish hotel performance slips in November

23-Dec-2015 - Scottish hotel performance showed a year-on-year decrease in November as occupancy and room rates across Edinburgh, Glasgow and Aberdeen tumbled, according to the latest LJ Forecaster Scottish Intercity Report.

Service hiccups: Gold Service Scholarship finalists 2015

22-Dec-2015 - Everyone can have a bad day every now and then, as the Gold Service Scholarship finalists have been discussing. In the latest in our Spotlight on Service campaign, we reveal to you some of the moments that left the best in the business rather red-faced.

Nunsmere Hall purchased by ‘ambitious’ company

22-Dec-2015 - Nunsmere Hall, a Cheshire manor house located near Northwich, has been purchased by Highwater Estates Ltd., a family-run company that also owns nearby Peckforton Castle.

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