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Ian Scaramuzza of Hibiscus wins Roux Scholarship 2015

31-Mar-2015 - Ian Scaramuzza, head chef at Hibiscus in London has won the Roux Scholarship 2015. 

Hotelier turns to crowdfunding to raise refurbishment funds

31-Mar-2015 - The owner of Glen Rothay hotel in the Lake District has turned to crowdfunding to help raise funds for bedroom refurbishments and a restaurant re-launch. 

Infographic: How Millennials are shaping the future of business travel

30-Mar-2015 - Millennials are more likely to travel for business and are excited about future technology innovations in hotels, according to YouGov research released by The Service Apartment Company (SACO) today (30 March).

SMALL TALK

Daniele Quattromini of ClubLounge39 on delivering top quality service

30-Mar-2015 - Daniele Quattromini, manager at ClubLounge39 at Canary Wharf and winner of the Gold Service Scholarship 2015, shares his top tips for providing quality service. 

Why hotel staff should be trained in deaf awareness

30-Mar-2015 - Ruthy Fletcher, deaf awareness trainer and consultant at Support the Deaf People takes us through the reasons why staff at hotels should be trained in deaf awareness and how to go about it to ensure non-hearing guests feel just as welcome as hearing ones. 

VisitBritain welcomes £10m funding for Northern tourism

30-Mar-2015 - VisitBritain has welcomed the announcement of £10m of government funding to boost tourism in the North of England.

Cut food and tourism VAT and improve hospitality staff training, Select Committee tells Government

26-Mar-2015 - The Government must cut tourism VAT and give the hospitality sector greater support, according to a report published today (26 March) by Parliament’s Culture, Media and Sport Select Committee.

Kenny Atkinson urges fellow chefs to work with students to help fill future vacancies

26-Mar-2015 - Established chefs can help fix the industry's skills shortage problem by working more closely with colleges and their students, says House of Tides chef-owner Kenny Atkinson. 

Scottish hotels continue to capitalise on events

26-Mar-2015 - Hotels in Edinburgh and Glasgow are continuing to capitalise on events, while demand continues to weaken in Aberdeen, according to the monthly LJ Forecaster Scottish Intercity Report.

Hotel chains outside London continue to perform well

25-Mar-2015 - Hotel chains in the UK provinces continued to show positive year-on-year growth while London hotels struggled during February according to the latest HotStats' UK Chain Hotels Market Review.

People on the Move in Hospitality: March 2015

24-Mar-2015 - It's been a busy month for the hospitality industry once again, with new appointments at Welcome Break, Hampton by Hilton and Paradise by way of Kensal Green.

Center Parcs UK’s Martin Robinson: "Stick to your guns to build success"

24-Mar-2015 - Sticking to Dutch founder Piet Derksen’s original idea to create an environmentally and family-friendly holiday park and refusing to make drastic changes at the request of private equity companies has helped Center Parcs UK become the success it is today, according to chairman and chief executive Martin Robinson.

News in brief

TA Hotel Collection opening first in-hotel spa

24-Mar-2015 - TA Hotel Collection is launching its first hotel spa at the 15th century Swan Hotel in Lavenham.

Hotel Gotham: What we can expect from 'the sexiest hotel in Europe'

24-Mar-2015 - Bespoke Hotels' latest property Hotel Gotham will open its doors on King Street in Manchester on 7 April following a year's worth of renovation work at the Art Deco-style building. BigHospitality speaks to managing director and general manager Jeff Ward to find out what we can expect from 'the sexiest hotel in Europe' when it finally opens to guests. 

TripAdvisor: North beats South for UK's best rated hotels and restaurants

24-Mar-2015 - The North of England has dominated the list of top UK destinations in the annual Travellers’ Choice awards, announced by TripAdvisor.

Government must act to secure the future of the UK tourism industry, says WTTC

24-Mar-2015 - The UK government must take action to ensure the future of the UK tourism industry, the World Travel & Tourism Council (WTTC) has warned.

News in brief

Tom Hamblet named FutureChef 2015

24-Mar-2015 - Tom Hamblet of Tanbridge House School in Horsham, West Sussex, has been named Springboard's FutureChef 2015. 

Casual dining restaurants set to continue leading growth in the foodservice sector

23-Mar-2015 - The British foodservice market is set to grow by 1.1 per cent in 2015 and 1.5 per cent in 2016, according to NPD Group's first complete forecast for the foodservice market. 

Smart-meter saves hospitality industry £1m in food waste

23-Mar-2015 - A smart-meter that helps chefs measure and manage food waste has saved hospitality caterers an estimated combined total of £1m, the manufacturer has claimed.

UK hotels have worst customer service in Europe, says Hotel.info

20-Mar-2015 - Staff members in UK hotels are the least friendly in Europe, according to Hotel.info.

Bristol’s Finzels Reach development boosted by bridge approval

20-Mar-2015 - A proposed new eating out quarter in Bristol has received a boost after councilors approved the building of a bridge over the city’s Floating Harbour.

Shortage of skilled chefs could limit ‘foodie’ tourism in the UK

20-Mar-2015 - A lack of skilled chefs could limit the growth of the UK tourism industry, with businesses struggling to fill nearly half of all chef vacancies, says VisitEngland.

Online review sites improve business standards, says TripAdvisor

19-Mar-2015 - Nearly three quarters (73 per cent) of UK businesses have taken steps to improve their service as a result of an online review, according to new research by TripAdvisor. 

Poor staff soft skills could create industry crisis by 2020

19-Mar-2015 - Foodservice and accommodation businesses are at risk of a major staffing crisis by 2020 if more is not done to recognise the importance of soft skills, a report by Development Economics warns.

Budget 2015: Mixed news for the hospitality industry

18-Mar-2015 - The 2015 budget brought good news for pubs across the UK, with a reduction in duty on beer, cider and spirits, but failed to mention a cut in Tourism VAT.