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Sectors > Restaurants

#chavgate restaurant: How to respond to negative reviews

05-Mar-2015 - After Manchester restaurant 47 King Street West was caught up in 'chavgate' and criticised for its damning response  to a review posted by a disgruntled customer on its Facebook page, we speak to social media experts to find out the best way of dealing with negative reviews and comments.  

Food hygiene standards improve in Wales

05-Mar-2015 - Food hygiene standards in Wales have risen in the year since it was made compulsory for businesses to display their food hygiene rating.

World of Zing wholesalers launch to cater for evolving Asian food trends

05-Mar-2015 - The rise of Asian cuisine calling for increasingly diverse ingredients has led to the launch of a new wholesale business in the UK.

News in brief

Pan Chai opens casual dining pop-up

05-Mar-2015 - Restaurateur Eddie Lim has expanded his Pan Chai restaurant brand with the launch of a new casual dining concept in Bicester Village, Oxfordshire.

Millenials could be key to reviving British seaside tourism

05-Mar-2015 - Large numbers of young people taking short wellness holidays could help revive British seaside resorts, according to BDRC Continental’s Holiday Trends 2015 report.

News in brief

PG tips' Monkey urges hospitality to get involved in Red Nose Day campaign

05-Mar-2015 - The PG tips Monkey is calling on hospitality operators to get involved in its Red Nose Day 'make your face funny for money' selfie campaign. 

Mobile loyalty becoming 'increasingly important' for restaurants

04-Mar-2015 - Mobile loyalty systems will play an increasingly important role in the restaurant industry, with operators reporting impressive figures through their use.

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The Nestlé Professional Toque d’Or

04-Mar-2015 - With the finals of the 2015 Nestlé Professional Toque d’Or just around the corner, BigHospitality takes a look at what makes the competition so unique.

Hospitality businesses form the majority of start-ups and remain optimistic about the future

04-Mar-2015 - Hospitality businesses form the majority of young enterprises in the UK and are more optimistic about future prospects than the wider business community, according to research released yesterday (3 March) by the Department for Business, Innovation and Skills (BIS).

Hospitality Openings: February 2015

04-Mar-2015 - Take a look at some of the best new sites that opened around the UK in February, including Manchester United's Hotel Football, glh's first every hotel and the new site from Brighton's Coal Shed owners, The Salt Room.

West End's 'strong dining scene' helps area contribute £51bn to UK economy

04-Mar-2015 - The 'strong dining scene' in London's West End, led by Michelin-starred restaurants and 'vibrant independents' helped the area contribute more than £51bn to the UK economy last year, according to a new report. 

El Gato Negro Manchester secures new site

03-Mar-2015 - El Gato Negro Manchester has announced its plans to open a new site on the city's historic King Street.

Truffle restaurant Tartufi & Friends to open at Harrods

03-Mar-2015 - Italian truffle-focused restaurant and retail brand Tartufi & Friends will open its first UK outpost at Harrods next month. 

60-Second Skill: Filleting a fish with a Japanese deba knife

03-Mar-2015 - BigHospitality caught up with Yasuhiro Mineno, chef-patron of Yashin Ocean House and Yashin Sushi Bar in London, to learn the art of filleting a fish with a Japanese deba knife.

News in brief

Locanda Locatelli re-opens next month

02-Mar-2015 - Giorgio Locatelli's Mayfair restaurant Locanda Locatelli will re-open on 14 March following a four month closure caused by a gas explosion. 

Chefs urged to check supply chain after nut traces found in cumin and paprika

02-Mar-2015 - Chefs in restaurants, hotels and pubs using spices and spiced products in dishes are being urged to run extra checks with their suppliers after traces of almond protein were found in five products on sale in the UK.

Chefs Chris and James Tanner at launch of restaurant designed to 'equip young people for work'

02-Mar-2015 - Chefs James and Chris Tanner were among those last week leading the launch of BR6, a training restaurant at Bromley's Hospitality, Food and Enterprise Career College designed to equip young people with the right skills to work in the industry. 

Hospitality businesses among UK’s best companies to work for

02-Mar-2015 - Hospitality businesses including Red Carnation Hotels, T.G.I Fridays and Marriott Hotels have ranked highly in the Sunday Times 100 Best Companies To Work For list 2015.

The Mac Factory begins London expansion with Covent Garden pop up

02-Mar-2015 - Street food concept The Mac Factory is opening a weekly pop up at Covent Garden based Earlham Street Clubhouse, and plans to open a permanent site later this year.

PS - the Pub Company rolls out Blue's Smokehouse concept

27-Feb-2015 - PS - the Pub Company will open its second Blue's Smokehouse in Twickenham this weekend as it looks to roll out the concept in and around London.

London's eating out scene thriving, finds survey

27-Feb-2015 - London’s eating out scene is thriving, with diners frequently visiting restaurants at lunchtime and on weekday evenings, according to a new survey.

Infographic: Bacon butty trends

27-Feb-2015 - Brits have voted on what makes the best bacon butty, with some interesting findings for pubs, restaurants and hotels to take note of.

News in brief

Claude Bosi hosting dinner to support Hospitality Action

27-Feb-2015 - Claude Bosi is hosting a dinner to raise money for Hospitality Action at his two Michelin starred restaurant Hibiscus in Mayfair on 15 March.

VIEWPOINT

Simon Jenkins on how we can improve prospects for pastry and pastry chefs

27-Feb-2015 - Simon Jenkins is the group pastry chef at Marcus Wareing Restaurants. He talks to BigHospitality about why giving pastry chefs more recognition could help make it easier to recruit and retain people in this sector. 

Half of hospitality businesses make use of zero hour contracts

27-Feb-2015 - Fifty-three per cent of hospitality businesses make use of zero-hour contracts, according to the latest figures from the Office for National Statistics (ONS).