We’re moving rapidly towards a cashless society, and with the rise of the smartphone as the one item we cannot live without, it’s inevitable that the future of payment is through our handsets.
Restaurant, hotel and pub companies are beginning to tune into the benefits smartphone payments can provide, both for the business and its customers.
McDonalds, Costa and Starbucks have recently introduced contactless payment, while customers at the latter are able to automatically send and pay for their order via a downloadable application.
From iPhone applications and QR codes to eGift vouchers and pre-pay cards, paying for goods and services using a smartphone is fast becoming a replacement for credit cards and cash.
BigHospitality explores how payment technology is evolving, and what the future holds for smartphone payment in the hospitality industry.