TripAdvisor reports rise in top rated UK hospitality businesses

By Sophie Witts

- Last updated on GMT

TripAdvisor has recognised businesses which rank consistently highly on the site
TripAdvisor has recognised businesses which rank consistently highly on the site

Related tags Edinburgh Scotland

The number of UK hospitality businesses receiving high ratings from customer reviews has risen in the past year, according to TripAdvisor.

The online review site today (19 May) announced the recipients of its 2015 Certificate of Excellence awards, presented to companies which receive consistently good ratings on the site.

A total of 40,464 hospitality operators in the UK have been recognised this year, up from 31,325 in 2014.

London is home to more award winning businesses than any other city in the world, with 3210 companies being recognised and 344 entering the Hall of Fame after receiving Certificates of Excellence for five consecutive years.

TripAdvisor has previously cited the rise of online review sites as key to improving business standards in hotels and restaurants.

“By putting a spotlight on businesses that are focused on delivering great service to customers, TripAdvisor not only helps drive an improvement to hospitality standards around the world, it also gives businesses both large and small the ability to shine and stand out from the competition," said Marc Charron, president of TripAdvisor for Business.

UK success

Edinburgh, Glasgow and Blackpool also topped the list of UK destinations receiving Certificate of Excellence awards, with 732, 457, and 351 respectively.

The Scottish capital also featured the second highest number of Hall of Fame winners in the UK with 145, while York ranked third with 61.

The findings mirror those of TripAdvisor's 2015 Travellers Choice Awards, which found that the North of England beat the South​ in terms of top rated hotels and restaurants. 

Top 10 UK cities with the highest number of 2015 Certificate of Excellence Hall of Fame winners:

1 London 344
2 Edinburgh 145
3 York  61
=4 Glasgow 53
=4 Bath 53
=4 Blackpool 53
7 Liverpool 42
8 Brighton 36
9 Windermere 35
10 Torquay 34

Top 10 UK cities with the highest number of 2015 Certificate of Excellence winners:

1 London 3210
2 Edinburgh 732
3 Glasgow 457
4 Blackpool 351
5 Manchester  323
6 Liverpool 318
7 Bristol 295
8 York 291
9 Birmingham 277
10 Brighton 244

Related news

Show more

Follow us

Hospitality Guides

View more

Generation Next