Alternative staff training methods
Often the personal skills required to work in our industry can’t be cultivated through traditional training programmes. Here, you'll find some quirky but effective training techniques that could help develop your staff's skills, attitude and drive.
Alternative staff training: How Pizza Express uses flirting and dialogue
Often the personal skills required to work in our industry can't be cultivated using traditional training techniques, which is why Pizza Express chose to hire a dialogue coach to encourage its staff to flirt and converse more with its diners.
Alternative staff training: Make everyone a salesman
Personnel who are well trained in their discipline are key to the success of any hospitality venue. But if they also understand how to sell, the immediate results of successful business could start to shine through in your bottom line.
Alternative staff training: Neuro-Linguistic Programming
Neuro-Linguistic Programming (NLP) won’t equip you with the skills to become the next Derren Brown, but it may help provide your management team with the tools they need to motivate and communicate with their staff more effectively.
Alternative staff training: Get staff excited
Teaching your staff new skills in a static, boring environment will only succeed in ensuring information goes in one ear and straight out the other. Try some of these ideas to get your staff buzzing when it comes to teaching them new tricks.
Alternative staff training: The power of motivational speaking
No matter how skilled an employee is, if they don’t feel motivated to do their job, they won’t perform well.