
BigHospitality looks at how you can get the best out of your team and drive them on to new heights, be they front of house, in the kitchen, or behind the bar, to ensure your business prospers thanks to a focused and motivated workforce.
Why take time to inspire your team? Well a motivated team is a hard working one that will deliver the attention to detail and customer service hospitality businesses live or die by.
Good service is unobtrusive. Whether it’s the warm welcome you receive, or the relaxed but attentive care provided as you enjoy your meal and it's paramount to your business's success.
There's no doubt there are some great leaders in our industry, but what makes a good leader? This was the topic of discussion in the latest Restaurant magazine Roundtable.
The ability to knock together a decent dish and menu is just one aspect of a head chef’s role in the kitchen. Knowing how to handle and lead a team is another. So what makes a good leader?
Working behind a bar can be a lot of fun but you’re on your feet for most of your shift and thirsty customers can be a demanding bunch. Keeping your bar team on top of their game is therefore vital to your business’s long-term success.