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Nice idea but

I like the idea of giving restaurants the opportunity to fix complaints. Also consumers are far more likely to complain than to compliment so 1 bad review can do soo much damage. I think the site misses a trick though in not being able to review why an establishment is recommended. A tick doesn't carry any confidence for me. Who ticked? Why did they tick? Is it just a number of ticks from the owner or associated person? Not enough transparency is a trust issue for me.

Posted by Simon Browning
27 October 2011 | 12h05

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Back to: Recommendation website launched as ‘antidote’ to hotel and restaurant review sites

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