Report abuse about a comment

Trip Advisor

I am currently in dispute with Trip Advisor over a blatant attempt to denigrate our business . The question is -does Trip Advisor have the right to post every bad review submitted to them without thoroughly investigating both its source and the authenticity of its content? Answer no! It is patently obvious that Trip Advisor is 100% guilty of causing businesses to go under because of its total lack of any sort of responsibility towards companies who are genuinely doing a really good job. In any other business arena this behaviour would result in Trip Advisor having to face a huge corporate law suit instead of which they consistently avoid any sort of confrontation by simply ignoring the protests of property owners who have been abused and vilified by warped and mentally unstable mischief-makers. If a company providing hospitality has genuinely behaved badly towards a customer it should be given the chance first to defend itself and second to rectify its alleged misdemeanour before any derogatory report is posted on the internet. I should like to challenge Trip Advisor in a court of law and I am currently taking legal advice as to how to apply the UK's libel laws in respect of the false reporting posted by an author calling themselves "musntgrumble".

Posted by Mike Pemberton
16 December 2011 | 22h44

Please fill in the box below to tell us why you feel the post breaks our rules. When you are finished, click on "Send" so that it can be reviewed by a moderator.

Your name *
Your email *

We will not publish your email on the site

Reason *

Back to: Recommendation website launched as ‘antidote’ to hotel and restaurant review sites

BigHighlights

National Restaurateurs’ Dinner 2014: in pictures

National Restaurateurs’ Dinner 2014: in pictures

The 27th National Restaurateurs’ Dinner (NRD) took place at the Dorchester on Tuesday, helping raise over £80,000 for...

Travellers’ Choice: Top 10 UK tourism hotspots

Travellers’ Choice: Top 10 UK tourism hotspots

London is the third-best travel destination in the world, according to TripAdvisor’s sixth annual Travellers’ Choice awards...

#AskMark: Our inspiring Twitter Q&A with Mark Sargeant reviewed

#AskMark: Our inspiring Twitter Q&A with Mark Sargeant reviewed

Whether it was his advice for young chefs, his memories of working with Gordon Ramsay or his...

Business Profile: Ping Pong

Business Profile: Ping Pong

Ping Pong’s change-of-location strategy and design brief move it a step closer to bringing dim sum to...

Development Chef Awards 2014: In Pictures

Development Chef Awards 2014: In Pictures

The Farm Frites Development Chef Awards 2014 took place in London yesterday, recognising and rewarding the best menus, dishes...

Follow us on

Suppliers

Digital Edition - Restaurant Magazine

Access to the Restaurant Magazine digital edition