News > February 2013

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Call Systems Technology launches TrackSmart to eliminate table numbers

28-Feb-2013 - TrackSmart, launched by Call Systems Technology (CST) on 1 January this year, is a tag-based system which monitors a customer's location eliminating the need for table numbers or loud calling.

Orchid to refresh entire Great British Carvery pub estate

28-Feb-2013 - Managed pub and restaurant operator The Orchid Group has revealed it has completed the first refurbishments of its Great British Carvery pubs as it looks to refresh the estate over...

Hospitality technology: Engaging the customer after departure

28-Feb-2013 - When a customer leaves your restaurant, hotel or pub your relationship doesn’t have to end there. Employ the right technology and you’ll not only have them returning, but potentially seeing...

Admiral reports ‘significant progress’ with debt pay-back

28-Feb-2013 - Two-and-a-half-years after Admiral Taverns was hit by the recession, the tenanted pub group has reported a ‘robust’ performance for the 52 weeks to May 2012, disposing of 259 sites for...

Hoxton Hotel brings disability facilities to life online

28-Feb-2013 - The Hoxton Hotel in Shoreditch has signed up to a new service that ‘gives peace of mind to people with mobility issues’ by offering a pictorial journey through the venue...

Gordon Ramsay at Claridge's to close June 2013

28-Feb-2013 - Gordon Ramsay Holdings (GRH) is to close Gordon Ramsay at Claridge's restaurant this summer after a 12 year residency at the London hotel. 

Lifeline for UK pubs: SIBA Beer Report raises a glass to local brewers

28-Feb-2013 - Amidst the ‘perfect storm’ of a weak economy, lack of support from Government and low consumer confidence, locally brewed beer has offered a lifeline to Britain’s pubs, with volume sales...

Lima launches event catering service

28-Feb-2013 - Peruvian restaurant Lima is branching out into event catering by launching a special events service from its London base next month.

News in brief

Japan's Narisawa tops inaugural Asia's 50 Best Restaurants list

28-Feb-2013 - Narisawa in Japan has been named the S.Pellegrino Best Restaurant in Asia at the inaugural Asia's 50 Best Restaurants awards in Singapore.

Starwood Capital Group acquires hotel and conference operator Principal Hayley

28-Feb-2013 - Private investment firm Starwood Capital Group is to expand its reach into the European hotel market after buying hotel, conference and training venue operator Principal Hayley. 

Hospitality technology expert launches cloud-based business tracker mylivehospitality

27-Feb-2013 - Hannah McIntyre, a hospitality technology expert, has launched mylivehospitality - a cloud-based system which allows operators to view and control all aspects of their businesses in one place.

Hospitality technology: Enhancing the customer’s experience during their visit

27-Feb-2013 - The world of technology is, by its very nature, driven by innovation and change. Ordering room service through smartphones, dining with on-table touchscreens and browsing drinks lists on iPads are...

Rosewood Hotels & Resorts to invest £85m in Chancery Court Hotel revamp

27-Feb-2013 - US hotel company Rosewood Hotels & Resorts has announced plans to invest £85m in a revamp of the Chancery Court Hotel in London after taking over the management contract of...

News in brief

Simply Fish to open restaurant in London's Shoreditch

27-Feb-2013 - Sustainable fish restaurant Simply Fish will open its second site in Shoreditch, London next month. 

The Restaurant Group increases product testing in wake of horsemeat scandal

27-Feb-2013 - The Restaurant Group (TRG) has said it will be employing more rigorous testing of all its products following the horsemeat scandal. 

News in brief

Economic recovery 'critical' for regional hotels

27-Feb-2013 - Provincial hotels risk experiencing yet another year of profit decline unless 2013 brings better economic news, according to a new report released by TRI Hospitality Consulting.

Beds & Bars plans £2m refurb of flagship St Christopher's Inn

27-Feb-2013 - Budget accommodation and pub and club operator Beds & Bars is planning to refurb its flagship London hostel in Southwark adding 200 bedrooms to the property.

Stephen Smith named new Bohemia head chef, aims to retain Michelin star

27-Feb-2013 - Bohemia, the Michelin-starred restaurant at The Club Hotel & Spar in Jersey, has appointed Stephen Smith as its new head chef following Shaun Rankin's departure last year. 

Marriott County Hall grows partnership with The Prince's Trust to tackle youth unemployment

27-Feb-2013 - London Marriott Hotel County Hall in Westminster has upped its work with The Prince's Trust, taking on two employees from the youth charity’s employment programme and launching a new work...

News in brief

Starbucks snaps up five more Little Chefs

26-Feb-2013 - Petrol forecourt operator EuroGarages has taken on the leases of five former Little Chef sites for conversion to coffee shops under a licensing arrangement with Starbucks.

Master & Servant grill restaurant opens in Hoxton Square

26-Feb-2013 - Master & Servant, a British-American grill restaurant and cocktail bar in London’s East End, is set to open its doors next Monday (4 March), as the first solo venture for...

Page turners: UK restaurant industry wins big at Gourmand World Cookbook Awards

26-Feb-2013 - UK chefs and restaurateurs are celebrating after winning a number of prizes at this year's Gourmand World Cookbook Awards in Paris with Michelin-starred chef Sat Bains among the winners.

Hospitality technology: How it can improve a customer's experience before arrival

26-Feb-2013 - Technology can sometimes feel at odds with the hospitality industry’s core values. After all, diners and guests will rate their experience in a restaurant, hotel or pub on skills and...

Whitbread to boost food standards after horsemeat scandal as sales growth slows

26-Feb-2013 - Whitbread, which owns the Premier Inn, Beefeater and Costa Coffee chains, saw a 12.9 per cent sales growth in the 50 weeks to 14 February 2013, and the company is...

Taxpayers' Alliance calls for scrapping of Beer Tax Escalator ahead of Budget

26-Feb-2013 - The Taxpayers' Alliance (TPA) has today launched a new campaign to put more pressure on the Government to scrap the beer tax escalator.

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