Ask the Experts

Ask the Experts

Our panel of industry experts give their top tips on a range of topics, from marketing to operations and staffing, to help you run a better business. 

10 tips for successful al fresco dining

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10 tips for successful al fresco dining

By Steven Pike

Steven Pike, managing director of guest experience management company HospitalityGEM, gives his top 10 tips to hospitality operators looking to make a success of their al fresco dining. 

Five steps to choosing the right tableware

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Five steps to choosing the right tableware

By Valda Goodfellow

Choosing the right tableware for your restaurant is a major decision and can be a big investment. Ensure that investment works for you and your business by following these five top tips from Goodfellows managing director Valda Goodfellow.

Follow this checklist before you hit the play button. Thinkstock.

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What you need to know about playing music in your hospitality business

By Sarah Mitchell

Music has the ability to create an atmosphere that can contribute to a fun and enjoyable experience in your restaurant, hotel or pub, but before you hit the play button, follow this checklist from Sarah Mitchell at PPL to ensure you're going about...

It's not all about the meat. There are many ways chefs can rejuvenate and differentiate their menus with innovative vegetarian dishes.

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How chefs can better serve vegetarians and vegans

By Tony Naylor

For National Vegetarian Week (16-22 May) , Restaurant magazine columnist Tony Naylor suggests 10 ways chefs can improve their offering for vegetarians and vegans. 

How to cater for customers following gluten-free diets

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How to cater for customers following gluten-free diets

By Kathryn Miller

On the first day of Coeliac UK Awareness Week, Coeliac UK's head of food policy Kathryn Miller, outlines the practical steps hospitality operators can take to cater for customers following a gluten-free diet. 

Remember the business traveller may be looking to do more than attend meetings and conferences

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How hotels can tap into the bleisure market

By Mark Anderson

As more corporate guests decide to extend their stay in many hotels for a leisure break, Mark Anderson, deputy manager of the Royal Garden Hotel in Kensington, London, gives his top tips to tapping into the 'bleisure' market. 

Thinking of taking the plunge and adding a spa to your hotel? Read Alistair Johnson's tips first

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What to consider when adding a spa to your hotel

By Alistair Johnson

Adding a spa to your hotel business is guaranteed to get people talking about you, but it’s easy to lose sight of the target - to increase your customer offering and your revenue, says SPA Creators managing director Alistair Johnson. Here he shares five...

Hospitality is particularly vulnerable to data breaches, but there are steps you and your business can take to protect it from cyber crime. Photo: Thinkstock/istock/BrianAJackson

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How to protect your hospitality business from cyber crime

By Oliver Pinson-Roxburgh

Oliver Pinson-Roxburgh, systems engineering manager for EMEA at Trustwave, looks at some of the steps hospitality business owners can take to protect their hotels, restaurants and pubs from the increasing risk of cyber crime. 

For National Apprenticehip Week HIT Training talks through the steps employers can follow to hire an apprentice

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What to consider when hiring an apprentice

By Jill Whittaker

At the start of National Apprenticeship Week 2016 Jill Whittaker, managing director of HIT Training discusses considerations for hospitality businesses when hiring an apprentice. 

How to make a five star hotel family-friendly

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How to make a five star hotel family-friendly

By Mark Anderson

Mark Anderson, deputy general manager of Kensington’s Royal Garden Hotel, discusses the challenges and benefits of being both five-star and family friendly. 

Ensure you account for everything when you value your business, says NFL Mutual's Darren Seward

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How to value your hospitality business correctly

By Darren Seward

Darren Seward, hospitality specialist at commercial insurer, NFU Mutual, discusses the importance of valuing the business assets of a pub, hotel and restaurant correctly. 

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