Ask the Experts

Ask the Experts

Our panel of industry experts give their top tips on a range of topics, from marketing to operations and staffing, to help you run a better business. 

Photo; Thinkstock/Monkeybusinessimages

ASK THE EXPERTS

How to safeguard your hospitality business against flooding

By Sandra Jones

Sandra Jones, a partner at law firm Weightmans, advises owners of restaurants, hotels and pubs on how to protect their businesses from flooding and gives tips on what to do if you have been affected. 

How music can benefit your hospitality business

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How music can benefit your hospitality business

By Nick Chambers

Nick Chambers of PlayNetwork, a provider of entertainment media for businesses, looks at how choosing the right music for your hotel, restaurant or pub, can benefit your business.

How to get your head around SEO

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How to get your head around SEO

By Tom Beasley

Tom Beasley, founder and CEO of Wired Media gives advice to hoteliers looking to take control of the SEO (Search Engine Optimisation) for their websites.

How to dress your hospitality venue for Christmas

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How to dress your hospitality venue for Christmas

By Debbie Lakin

Debbie Lakin, senior designer at commercial interiors company Hunter Patel Creative Group, offers her top tips to making your hotel, restaurant or pub look suitably festive this Christmas.

How to improve dwell time in your restaurant

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How to improve dwell time in your restaurant

By Ashley Sheppard

Ashley Sheppard, commercial director at Call Systems Technology (CST) provides seven top tips on how to increase dwell time in restaurants and help drive loyalty.

Adrian Valeriano, vice president UK of OpenTable

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How to balance hospitality and technology

By Liam Garrahan

Adrian Valeriano, vice president UK of OpenTable tells us how you can get the most from the latest innovations in the world of technology.

How hotels can remain compliant following CMA ruling on OTA rate parity

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How hotels can remain compliant following CMA ruling on OTA rate parity

By Charles Livingstone

Following last month's decision by the Competition Markets Authority (CMA) to close its investigations into rate parity agreements between hotels and online travel agents (OTAs), Charles Livingstone, a partner at law firm Brodies LLP, gives his top...

Eight ways to protect your alcohol licence

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Eight ways to protect your alcohol licence

By Robert Botkai

With the busy festive season upon us, Robert Botkai of Winckworth Sherwood recaps the law around the sale of alcohol to ensure operators can protect their licences. 

Looking to leave your existing site and assign the lease to another business owner? Follow Paul Davey's six steps to assigning a lease first to avoid any frustrations

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Six steps to assigning a restaurant or pub lease

By Paul Davey

Paul Davey, managing director of Davey Co, talks through how restaurant and pub owners can assign the lease on their properties if they want to move on. 

Guy Arnold says there is never a 'bad review'

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How to turn a negative review into a positive experience

By Guy Arnold

Guy Arnold, managing director of Sales Through Service, shares his four top tips to avoiding negative reviews of your business online and suggests how to turn them into a positive experience if you do.

Gregor Ritchie gives advice on where to start if you want to create the perfect luxury venue

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How to create an 'upscale' five star hotel

By Gregor Ritchie

Gregor Ritchie, principal at Optimum Hotel & Leisure Management, co-founder and head of consultancy at Exclusive Hotel Management and member of Hospitality Experts, gives his advice on undertaking strategic planning of businesses and upgrading properties...

The planning process for country houses is now more complex, involving the landscape, trees and ecology says Nick Childs. Photo: Thinkstock/iStock/iSidhe

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How to secure planning to convert a country house into a hotel

By Nick Childs

Nick Childs, founding partner of Childs & Sulzmann Architects and member of the Hospitality Experts, gives advice on obtaining planning permission to convert country houses or other historical buildings into hotels.

What are legal tip policies?

Five tips for managing tips

By Emma Eversham

With tipping practices back in the spotlight, BigHospitality speaks to Lydia Christie, senior associate at law firm Howard Kennedy who suggests five ways restaurant groups can check that their policies are legal and fair. 

How to move into event catering

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How to move into event catering

By Richard Groves

Richard Groves, group new business development director at Smart Group, gives tips on how chefs and restaurateurs can successfully move into event catering. 

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