Technical / White Paper

Align reopening plans with customer expectations

Format: PDF file | Document type: Technical / White Paper

Align reopening plans with customer expectations

Related categories: Technology, Cleaning & Hygiene, Hospitality Services

Understanding the customer is a key step in reopening your business. Customers want to experience a worry-free, relaxing environment and ultimately feel safe.

Insights from the report include:

  • 56% of respondents were unsure or not confident that the guidelines put forward by the Government went far enough to ensure consumer safety
  • 91% said that a Scheme which is regulated or backed by a Government Body and/or Local Authority was important or very important

Download June’s largest Hospitality Consumer Insights report to get your free copy of the research.

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