Understanding the customer is a key step in reopening your business. Customers want to experience a worry-free, relaxing environment and ultimately feel safe.
Insights from the report include:
- 56% of respondents were unsure or not confident that the guidelines put forward by the Government went far enough to ensure consumer safety
- 91% said that a Scheme which is regulated or backed by a Government Body and/or Local Authority was important or very important
Download June’s largest Hospitality Consumer Insights report to get your free copy of the research.