Regular customers are the lifeblood of any restaurant. A returning customer spends up to 67% more than a first-timer. Velocity’s guide reveals the secrets to engendering loyalty in your restaurant:
- What diners want
How to collect customer preferences to give you the edge
- Who’s in your dining room?
Millennials, Generation X or business diners?
- The force of feedback
Private feedback in real-time from every diner
- Serving an ace
Delivering a ‘how did they do that’ moment
- Eye on the prize
Rewarding diners in the right way