Insight Guide

Download Velocity’s Little Black Book of Loyalty

Format: PDF file | Document type: Insight Guide | Promoted Content

This Insight Guide has been written by Download Velocity’s Little Black Book of Loyalty , and any views and opinions expressed do not necessarily reflect those of www.bighospitality.co.uk

Guide

Regular customers are the lifeblood of any restaurant. A returning customer spends up to 67% more than a first-timer. Velocity’s​ guide reveals the secrets to engendering loyalty in your restaurant:

  • What diners want
    How to collect customer preferences to give you the edge
  • Who’s in your dining room?
    Millennials, Generation X or business diners?
  • The force of feedback
    Private feedback in real-time from every diner
  • Serving an ace
    Delivering a ‘how did they do that’ moment
  • Eye on the prize
    Rewarding diners in the right way

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