Operators face a raft of challenges going into 2018: huge business rate hikes for many, food costs, spiralling rent and wage bills, and staff recruitment and retention, particularly in the face of Brexit. A recent survey reveals 58% of restaurants expect hiring to become even more difficult after we leave the EU, so what can operators do to help minimise their risk?
This paper looks at how operators are using technology to revolutionise workforce management to:
- Boost staff morale and service
- Focus on flair
- Give real-time oversight
- Drive operator and employee flexibility to improve productivity