Which EPoS system is right for your business?

By Becky Paskin

- Last updated on GMT

Related tags: Customer service

With so many EpoS systems claiming to perform amazing tricks to boost your profits and quality of customer service, it can be hard to know which system is the right one for your business

To make it one step easier, we’ve rounded up a selection of the most popular EPoS systems currently available to the hospitality market.

TISSL Hospitality EpoS Solution

An EpoS system specifically designed for the hospitality industry, to help operators increase turnover and profit, control stock and reduce costs and shrinkage.

What does it do?

Staff management – collates data for staff attendance, time management and rotas, and uses fingerprint login for accurate staff audits.
Back office – Acts as an interface to back office system, for payroll, accounts, CCTV, and other business diagnostics. Can also provide bespoke automated reports, count and follow stock levels.
Integrated reservation system – takes online bookings and coordinates with table management and layout to maximise availability.
Efficient handling – features fast tender buttons for cash transactions, options to hold and fire menu items, a food and drink recipe book to avoid food allergies, and order time tracking.
Customer relations – features a customer loyalty/ frequent diner reward tracker, as well as a customer fingerprint, picture and details database.

Who should use it?

TISSL’s system is suitable for most hospitality businesses, including high-end, mid-market and fast food restaurants, bars, pubs and clubs and hotels. The Fat Duck, Fishworks, Kensington Roof Gardens and Hertford House Hotel are some of the hospitality operators currently using the system.

What’s the cost?

£16,000 for a four-terminal package, which includes touch screen terminals with fingerprint biometrics, printers, front of house software, back office system, survey, implementation, training and system handover. The software modules provided in this package would include Stock, Time and Attendance, Chip & Pin, Loyalty and Membership.


InfoGenesis POS by Agilysys

Agilysys offers two EPOS systems, InfoGenesis, a touch screen terminal application, and mPOS, a handheld device that remotely links directly to the InfoGenesis system.

What does it do?

Streamlines operations – table management and front of house reporting systems, along with easy
Detailed reports – InfoGenesis can provide a broad range of reports to cover operators’ entire business, including operation-specific, audit-based and guest-centric details. Users can also customise reports that are updated in real time.
Reliability – InfoGenesis can still function if the POS network goes offline, meaning operators can continue to process transactions whilst maintaining a quality standard of service. Replacing waiters’ order pads with mPOS devices, which have a customisable screen layout, barcode scanner, signature capturing and online or offline ordering capabilities, means staff can work more accurately and professionally.

Who should use it?

The combined InfoGenesis and mpos system is ideal for most hospitality operators offering table service, as well as those looking for a reliable product that allows them to concentrate on guest service as a priority.

What’s the cost?

As each client solution is composed of a number of different elements and covers different numbers of POS, each contract is tailored and priced to their requirements.


EM-200 Versatile Tablet PC

Similar to Apple’s iPad, the EM-200 by Partner Tech UK is a portable terminal designed specifically to meet the needs of hoteliers, restaurateurs and bar operators.

What does it do?

Versatility – the EM-200’s mobility means it can be used to carry out transactions as well as stock-take, act as an electronic menu and take bookings amongst other tasks. It even has a built-in 1.3 mega pixel camera and Bluetooth technology.
Powerful – A 1.6GHz Intel Atom processor, 1GB of RAM and SATA HDD means the EM-200 can do almost any job at any location. A hidden or recessed base station or cradle means operators can avoid installing a full EPoS system, and only need to hook the device up to a printer or cash register.
Flexible – The tablet is lightweight, and dust and spill resistant, making is useful both front of house and in the kitchen.

Who’s it suitable for?

Hospitality operators looking for more flexibility from an EPoS terminal.

What’s the cost?

£1,095 + VAT for the EM-200 PC, or
£1,695 + VAT for the EM-200 PC plus software and printer.


Zonal's Aztec Management System

All Zonal's POS hardware and software is manufactured in-house, allowing the company to provide a high level of customer service to operators. The Aztec system is also compatible with a multitude of software add-ons, from kitchen management to credit card programmes, making it a very versatile option.

What does it do?

Back office - Includes as standard a vast back office solution, including cash, stock and employee management, and pricing and product reports. The system can also include an automatic stock ordering option if desired.
Simple system - The Zonal Aztec POS terminal is fully configurable according to operators needs. Head office can bespokely design and retain control of the system, or allow individual sites to design their own terminal layouts, Most operations on the termainal are simple and take less than three clicks.
Dedicated customer service - Zonal consider their bespoke client service as their unique selling point, with help centres open from 8am to 12am.

Who's it suitable for?

The Zonal Aztec system is an ideal option for most hospitality operators, including restaurants, pubs and hotels with either single or multiple sites.

What's the cost?

As each Zonal system comes with a range of service levels and hardware and software options, quotes can only be provided on request.


You can find all our articles on EPoS here

Related topics: EPoS, Business, New Products, Technology

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