All news articles for October 2010

Marriott will invest $2.7bn in expanding its international hotel business

Marriott plans for 100,000 more hotel rooms

By Lorraine Heller

The hotel chain Marriott plans to add over 100,000 hotel rooms to its international operations over the next two years, the group told investors this week

Carluccio's is holding discount Christmas shopping nights

What you’re doing: Christmas special

By Lorraine Heller

Christmas in hospitality this year will be all about adding value to your services so you attract – and keep – new customers, while at the same time keeping your costs down. If you’re stuck for ideas as to how to go about doing this, take a look at what...

Claire Clark hopes to open her own restaurant next spring

Pearls of Wisdom: Claire Clark

By Becky Paskin

The former pastry chef at Napa Valley’s The French Laundry has been running a pop-up patisserie at Harvey Nichols in London, and has hopes of opening her own dessert-focused restaurant concept in Mayfair next year

A surprise gift in a sealed  envelope could encourage  people to come back

Profitable Christmas: Data capture for January

By Lorraine Heller

Christmas is a time for good cheer, plenty of treats, and general jolliness. But if you’re in the hospitality industry, Christmas is all about welcoming those extra people who come through your doors, and making sure you find ways to bring them back.

A glass of champagne on arrival goes a long way

Profitable Christmas: Adding value to hospitality

By Lorraine Heller

Tightened consumer belts over the Christmas period need not be as damaging to the hospitality industry as you might fear. Despite the expected slowdown, here are some simple measures that can keep people coming through your doors.

Flexible sizes at new developments are a good fit for the Busaba brand

Busaba Eathai eyes retail sites for expansion

By Joe Lutrario

Busaba Eathai – the Thai restaurant chain founded by Alan Yau – is to open two shopping centre sites before the end of 2010, one of these – in Bicester Village, Oxfordshire – will be the Thai restaurant brand’s first outlet outside the Capital

The colour scheme, tables and chairs has been updated, making the venue feel light and bright

Pizza Express unveils radical restaurant template

By William Drew

Casual dining giant Pizza Express has unveiled its new restaurant design template in Richmond, featuring a central theatre-style kitchen, banquette-seat tables with their own parabolic roof domes, bespoke music and fresh furniture and tableware