The British Hospitality Association (BHA) has requested a meeting with the Home Office to discuss the impact of the new immigration ruling on the UK’s restaurant sector, which is already suffering from a shortage of specialised ethnic chefs.
Ian Payne, the industry veteran who recently acquired a £373m pub package from Mitchells & Butlers (M&B) as part of the new start-up Stonegate, has resigned as chairman of both the Bay Restaurant Group and the Town & City Pub Company.
The Food Standards Agency (FSA) is encouraging local authorities to adopt its new national Food Hygiene Ratings System (FHRS), launched today at Bluewater shopping centre, to reduce the number of annual food poisoning cases.
With the 2012 London Olympics fast approaching, the hospitality industry needs to step up its service standards to provide visitors with a warm, British welcome.
Paul Campbell has resigned from his position as chief executive of Clapham House, following its recent sale to casual dining restaurant group Nando’s and de-listing from AIM.
The tourism industry and the British Hospitality Association (BHA) have written to London Mayor, Boris Johnson, the Business Secretary, Vince Cable, and the Chancellor of the Exchequer, George Osborne, urging them to consider the risks of funding cuts...
John Wood, director of hospitality recruitment firm John Wood Consultancy, advises one reader how to go about finding and retaining a qualified sous chef without forking out huge advertising fees.
Further closures are likely in the pub sector as we have only “hit the tip of the iceberg”, according to Christie & Co head of pubs and restaurants Neil Morgan, talking at the SIBA Conference.
CEOs and top executives at Malmaison & Hotel du Vin, CitizenM Hotels, Best Western Hotels and InterContinental Hotels Group share their views on what’s in store for the industry, and where hoteliers should be focusing
Austrian-born Wolfgang Puck is among America’s most influential chefs. He now operates 17 fine dining restaurants including the two-star Spago in LA, and is set to open steakhouse restaurant CUT at 45 Park Lane next summer.
Personnel who are well trained in their discipline are key to the success of any hospitality venue. But if they also understand how to sell, the immediate results of successful business could start to shine through in your bottom line.
Teaching your staff new skills in a static, boring environment will only succeed in ensuring information goes in one ear and straight out the other. Try some of these ideas to get your staff buzzing when it comes to teaching them new tricks.
Neuro-Linguistic Programming (NLP) won’t equip you with the skills to become the next Derren Brown, but it may help provide your management team with the tools they need to motivate and communicate with their staff more effectively.
Often the personal skills required to work in our industry can't be cultivated using traditional training techniques, which is why Pizza Express chose to hire a dialogue coach to encourage its staff to flirt and converse more with its diners.
The South African-born chef/proprietor of Ronnie’s in Thornbury started out with aspirations to be a chemical engineer. But after a harsh word from his father and some guidance from Bruno Loubet and Anton Mossimann, Faulkner has managed to become an award-winning...
Foreign tourists most likely to visit the UK during next year’s royal wedding are visitors from Russia, Brazil, Malaysia and the Czech Republic, according to research on the appeal of the Royal Family to other nations
If your pub offers a fantastic steak, all-day dining, Italian food or Indian food then don’t miss the chance to enter the food pub categories in the Great British Pub Food Awards 2011
Young Spanish chef Omar Allibhoy will next week launch a tapas bar in London’s Westfield shopping centre, which he plans to be the first in a series of venues to open throughout the UK
Ferran Adria first announced the closure of El Bulli, the former S.Pellegrino World’s Best Restaurant, at the beginning of this year. Since then, speculation has circulated about the future of the restaurant as a “foundation of avant-garde gastronomy”
New consumer research indicates that people and businesses in Europe are planning to severely restrict their travelling and their hotel stays next year, findings that come into direct contrast with the hopes of hoteliers for rejuvenated trade in 2011
American chef Wolfgang Puck has announced plans to open a London outpost of his popular CUT steak restaurant concept at the Dorchester Collection’s newest hotel, 45 Park Lane in Mayfair
The royal wedding between Prince William and Kate Middleton next year is expected to bring a two-year boost for hospitality operators, as tourists from across the globe flock to the UK ahead of the 2012 Olympic Games
Milk & Honey, the London speakeasy owned by Match Bar Group founder Jonathan Downey, has been voted the best bar in the world for the second year running by Drinks International magazine
The Star Inn at Harome, North Yorkshire, has been named as the number one gastropub in the UK at the “Old Speckled Hen” Top 50 Gastropubs 2010 awards, organised by BigHospitality's sister title, The Morning Advertiser
UK hotels should expect a period of stability next year, as the industry slowly emerges from the tough trading of the recession into a modest recovery, according to the latest market forecasts
BigHospitality puts one reader's question about how to minimise the tax effects of recent legislation affecting the hotel industry to Shirley Smith, Partner at business, tax and wealth advisors Reeves
Starwood Capital’s Louvre Hotels has dropped plans to sell its UK budget Campanile and Première Classe hotels, and has instead set up a strategy to grow the brands
Mark Sainsbury is the co-owner of Moro and The Zetter hotel – both in Clerkenwell, London – with the latter housing the much-celebrated Bistrot Bruno Loubet. He also set up the Sustainable Restaurant Association earlier this year
Claude Bosi, chef patron at two-Michelin star Mayfair restaurant Hibiscus, is to take on a pub-with-rooms with brother Cedric, BigHospitality can reveal.
