Michel Roux Jr promotes service careers in new TV show

By Becky Paskin

- Last updated on GMT

Related tags: Michel roux, Customer service

Michel Roux and his eight front-of-house recruits
Michel Roux and his eight front-of-house recruits
Michel Roux Jr has taken a break from promoting chef careers on Masterchef: The Professionals to present a new TV show aiming to raise the profile of front-of-house careers instead.

Michel Roux’s Service follows a six-month learning curve of eight new front-of-house recruits, none of whom had previously thought of hospitality as a career path, as they train with some of the biggest names in the industry.

The show, which has been produced with the close involvement of the Academy of Food and Wine Service (AFWS), is intended to raise the profile of a career in restaurant service, as opposed to the kitchen, as so many other reality programmes do.

Attracting talent

Sophie Roberts-Brown, AFWS executive director, said she hoped the show would demonstrate the rewarding nature of a career in hospitality service.

“We are delighted that this project has resulted in what promises to be riveting viewing,” she said.

“The four-week series will inevitably raise the profile of front-of-house as a viable career in the industry and comes as a much-needed boost to the front-of-house profession.”

Michel Roux’s Service will follow the trainees as they learn basic customer service skills, as well as the importance of offering quality service and life skills such as discipline, self-confidence and teamwork.


Believing that waiters are the unsung stars of the restaurant industry, Roux will ultimately select two recruits to take up life-changing scholarships with the AFWS.

The training body will be providing a range of downloadable career information at its newly relaunched website (www.afws.co.uk​), with fact sheets, service advice, blogs and interviews available.

The eight-part series will begin on 12 January on BBC2.

Click here for all the latest jobs in the front-of-house restaurant sector.

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A very uplifting programme.

Posted by J Hart,

We have enjoyed this series so much. It shows that young people can make a success of anything if they are given the chance. More programmes like this please BBC. Can we have an update sometime in the future to learn how the young people are progressing?

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Absolutely wonderful

Posted by Stewart johnson,

I have watched Michel on Masterchef and thought him pretentious. He was brilliant in 'Service'. The trainees wre various oddballs really and he really brought them round and instilled confidence and life-changing views. I was not surprised at his choices - but thought that Nikkita should also should have been given a chance. She started off terribly, but her smile was overwhelming. What a great series - thank you.

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