Premier Inn operator Whitbread has reported a continued sales increase in its first financial quarter, but said that business suffered in April as a result of the extended Easter and the Royal Wedding holiday.
Businesses within the hospitality industry are being urged to improve their service standards in time for the 2012 London Olympics as a survey reveals that nearly three quarters of people don't think they are good enough.
Capital Pub Company, London's largest free house operator, predicts strong sales through to and beyond the London Olympics next year as the capital becomes the top destination for tourists.
Record tax increases on alcohol are causing consumers to drink wine at home rather than in pubs and restaurants, according to the latest research from the Wine & Spirit Trade Association (WSTA).
Celebrity chef Jamie Oliver is to co-front an international TV advertising campaign that marks the start of VisitBritain’s four-year marketing strategy.
Red Hot World Buffet (RHWB), the north-based buffet restaurant operator, has revealed plans to grow its estate up to 80 venues as it launches Europe’s largest buffet in Manchester.
Restaurant operators are calling on the British Hospitality Association (BHA) to lobby the government over 'ridiculous planning laws' that they blame for halting the development of the restaurant sector on our high streets.
Restaurants, pubs and hotels including The Midland Hotel and Zenna Bar tell us what marketing campaigns and promotions they’re running to attract customers.
Pizza Express has become the first UK restaurant chain to launch a ‘groundbreaking’ iPhone app that allows diners to pay their bill via their smartphone.
Capital Pub Company has rejected a bid by Fuller’s to acquire the group for £53.9m and has refused to enter talks with the group, claiming such a price ‘substantially undervalued the business and its prospects’.
Hilton Worldwide has become a founding partner in VisitBritain’s £100m tourism marketing programme, which aims to attract an additional four million overseas visitors to the UK.
Delegates at the inaugural Boutique Hotel Summit this week were told to watch their pricing structure for the 2012 London Olympic Games to avoid pricing themselves out of the market.
A survey of customers in some of the largest pub chains around the UK has found that a decent Wi-Fi connection would encourage punters to visit more often.
London hoteliers, particularly those in the luxury sector, are being warned to learn from the disappointment of the Royal Wedding trade and avoid ‘pricing themselves out of the market’ for the 2012 Olympic Games.
Over half of hospitality operators around the world are planning to increase their technology investment over the next year, with the main driver being improved customer experience, finds a new survey.
Marcus Wareing is creating a pork pie made of only the 'finest ingredients London has to offer' in a bid to raise £20,000 for industry charity Action Against Hunger (AAH) at this year's Taste of London restaurant festival.
Many major hotel trends reach our shores after first taking a hold in international markets. In the second part of this month’s feature, BigHospitality takes a look at the latest concepts that have been emerging in hotels abroad.
V8 Gourmet, the troubled Indian restaurant group part-owned by Bollywood actress Shipa Shetty, has gone into administration again despite receiving last minute backing from new investors.
Seven key associations operating within hospitality are to appear at The Restaurant Show (TRS) this year offering advice and support for attendees on a range of areas within the industry.
The construction of Melia Hotels International’s second London hotel on The Strand, ME London, was hindered yesterday evening by a ‘large fire’ in the roof of the building.
A chef in North Lincolnshire has almost achieved the dream of running a completely sustainable business after setting up a working farm behind his restaurant with rooms.
Restaurateurs, hoteliers and publicans are being urged to help BigHospitality raise much needed funds for Action Against Hunger by sponsoring one of our writers to run a half-marathon.
The Craft Guild of Chefs has announced the 40 semi-finalists who will compete in the next round of the 2011 National Chef of the Year (NCOTY) competition.
Hoteliers around the world are most likely to use Facebook over any other type of social media to promote their property and drive bookings, according to a recent poll.
Pearl chef Jun Tanaka and Mark Jankel, chef and founder of The Food Initiative, will take their mobile Street Kitchen unit to Finsbury Avenue Square for three months to bring “gourmet grub” to the City’s business population.
Pub and restaurant chains suffered a slump in sales in May following April's bank holidays, but performed better than retail according to latest figures from the Coffer Peach Business Tracker.
No Saints, the burgeoning bar and restaurant operator run by Luminar Leisure founder Stephen Thomas, has secured a £2.1m injection from investment vehicle Hotbed to continue its aggressive expansion.
Westminster Kingsway College has teamed up with the British Frozen Food Federation (BFFF) to launch a pop-up restaurant serving only dishes that have been cooked from frozen.
Pubs are continuing to suffer from reduced drinks sales as cash-strapped consumers decide to stay at home because they can get better value from shop-bought alcohol.
Hotel rooms of the future will offer guests the ability to customise the walls and surroundings of their rooms to transform them into the venue of their choice, allowing for interactive audio-visual shopping or tourism, according to a futuristic study...
BAHA, the British Association of Hospitality Accountants, will be rebranding to reflect the changing nature of financial management in the hospitality industry.
In today’s environment, how can a growing business be sure that it’s in the best possible position to secure much-needed financing? Mike Saul, Head of Hospitality and Leisure at Barclays Corporate explains how to access finance in the changing world of...
Celebrity chef Jamie Oliver has revealed plans to build upon his successful Jamie’s Italian restaurant chain with a new concept, to be called Union Jacks.
Pub group Mitchells & Butlers (M&B) is said to have abandoned a bid for the Asian restaurant chain Tampopo in favour of developing its own Asian concept.
The UK hotel industry has again strongly opposed suggestions that it should carry any additional taxes on rooms, amidst moves by some European cities to introduce the levy.
Brewer and pub operator Fuller’s has seen sales and profits increasing in its managed pub and hotel divisions, although beer duty rises have hit performance in its tenanted pub arm and its UK beer sales.
The large majority of people in the UK feel that hotel staff don’t know enough about the local area, which significantly reduces the value of customer service provided.
