Jo-Dean, meeting & events development manager, IHG
Jo Dean, in her newly created role as meeting & events development manager at InterContinental Hotels Group (IHG), has been brought in to develop and motivate the meeting & events teams across the Holiday Inn and Crowne Plaza brands.
In the long term, her role will be to support and develop the meeting and events managers in a department she describes as the ‘unsung hero’ of the hotels.
“What many people don’t realise is that M&E touches all areas of the business," she explained. "It books meeting space, rooms and accommodation; food and beverage; spa, gym and leisure facilities and also requires technical services such as Wi-Fi and equipment services. We really do utilise all parts of the hotel and our department is a huge driver of spend.”
