All news articles for December 07, 2012

More than half of the SMG survey respondents are anticipating poor customer service when having Christmas dinner at a restaurant

Service standards hold the key to profitable Christmas for restaurants

By Luke Nicholls

Restaurants across the UK are being urged to focus on providing first-class customer service and nurturing customer relationships throughout the festive period after a survey found that December is seen by diners as the worst month to eat out in terms...

José Pizarro opened Pizarro restaurant nearby to his tapas bar in Bermondsey a year ago this month

José Pizarro: Pearls of Wisdom

By Luke Nicholls

World-renowned chef José Pizarro is seen by many as 'the godfather of Spanish cuisine'. Having grown up in the region of Extremadura in western Spain, Pizarro moved to the UK 14 years ago, becoming chef-partner of Spanish food chain Brindisa...

Sergeant Adrian Haley of the Westminster Borough Hotel Liaison team has revealed his top tips for hoteliers to avoid crime and urged regional hotels to the new service London Hotelwatch

Hotel crime: Police reveal top tips for hoteliers

By Peter Ruddick

Following the launch of the London Hotelwatch network, the police is urging regional hotels from across the country to join the service while revealing to BigHospitality the top tips hotels can take to tackle crime.

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