Pre-employment training in Hospitality: Twitter debate

By Luke Nicholls

- Last updated on GMT

Related tags: Apprenticeship, Hospitality guild

The hospitality industry has an important role to play in driving growth across the UK
The hospitality industry has an important role to play in driving growth across the UK
Ahead of BigHospitality’s special feature on recruitment, the Hospitality Guild is encouraging employers to join a Twitter debate about the benefits and usefulness of pre-employment training, as part of the organisation’s ACT NOW! on apprenticeships campaign. 

The debate will be held on Wednesday (25 September) between 4 and 5pm, with participants able to ask questions or offer their own comments using the hashtag #qactnow.

It is the third event of its kind to be staged by the Guild, and will this time around cover four key areas:

  • What are the benefits of recruiting people that have completed pre-employment training?
  • What’s the best approach to offering pre-employment training?
  • Are there any drawbacks?
  • What job roles is pre-employment training best suited for?

Confidence boost

Martine Pullen, the Hospitality Guild’s head of pre-employment and apprenticeships, believes pre-employment training can help prepare a wide range of people to work in the sector, whether they are new to the role, returning to work after a long period of time, or would like to gain some experience and skills before starting an apprenticeship.

“I truly believe that there is a lot of value to pre-employment training,” said Pullen. “I have personally seen how it can increase learners’ confidence while preparing them to work in our sector and help employers recruit people who are committed to developing a career in the sector.

“Now we want to hear from other people who have used pre-employment training in our sector to find out what they think. How they are using it? And how we can make sure more people understand its importance?

“We’ll also be on hand to offer advice and guidance to people who haven’t had anything to do with pre-employment training yet, but who want to find out more.”

The Hospitality Guild's Act NOW! on Apprenticeships campaign was launched in February 2013.  For more information visit 

BigHospitality Special Feature

The issue of pre-employment training will be discussed further in our own upcoming Special Feature. ‘How to attract young people into the industry and offer them a career path to success will be the theme, with the four-part feature will be going out in a special BigHospitality newsletter at the end of the month. Subscribe here.

Meanwhile, young people in Wales are set to be introduced to a new route into the hospitality with the launch of a new, tailor-made apprenticeship programme by the National Assembly for Wales’ Senedd.

People 1st Cymru is working with leading employers, work-based learning providers, colleges and learners across Wales to pilot the shared apprenticeship programme which it hopes will meet the specific needs of the industry.

Rewarding careers

Twenty-four young learners will be given a chance to complete their apprenticeship by rotating between three high quality employers over 18 months. They will be supported, mentored and trained in three different brands across different working cultures, thereby extending their knowledge, skills and experience. 

Phil Raynsford, director of People 1st Cymru, said: ‘The Hospitality industry employs over 93,000 people in Wales and continues to grow. This is an exciting opportunity for young people to undergo an industry recognised apprenticeship with not one but three different employers.  It will give them the foundation of skills to become hospitality professionals and go on to build exciting and rewarding careers.”

The apprentices recruited for the programme include a mix of school and college leavers and young people under the age of 24 who are returning to work in the hospitality industry.

Employers, apprentices and learning providers involved in the 18-month pilot programme are being invited to the launch event, hosted by Deputy Minister for Skills and Technology Ken Skates in Cardiff on September 30.

Related news

Show more

1 comment

Excellent initiative

Posted by Paul Buchan,

Pre-employment training provides individuals the chance to learn new skills and increase their potential of securing a job, but it also helps employers. As ex-publicans ourselves, we know one of the biggest challenges for hospitality businesses is recruitment and training. It is important to create sustainable employment opportunities for both the individual and the employer resulting in a positive impact on the industry economy.

In our experience providing tailored training is the best approach to meet the changing needs of industry employers from independent licensed premises to multi operators and national chains. We have supported the delivery of the Hospitality Guild’s pre-employment training programme since June 2013 and the results speak for themselves.

The benefits of pre-employment training to employers are numerous: recruitment costs can be reduced, quality of service improved, staff turnover significantly reduced and there are, in turn, greater business profits. Learners also reap rewards through improved confidence, especially if they have been unemployed for a long time, but it also creates an opportunity to gain accredited qualifications ultimately leading to long term employment.

Report abuse


Follow us

Hospitality Guides

View more

Featured Suppliers

All suppliers