All news articles for February 24, 2014

Barnyard is the second London restaurant from Oskar Kinberg and Ollie Dabbous

Dabbous confirms second London restaurant

By Luke Nicholls

Barnyard, the second restaurant from Michelin-starred chef Ollie Dabbous and mixologist Oskar Kinberg, will open just a few minutes’ walk from their original site in Fitzrovia next month.   

Teching advantage: All-in-one apps can be targetted at customers before, during and after their visit

Customer-focused technology: Complete control

By Luke Nicholls

So you’ve enticed your customer with an efficient mobile booking service and wowed them with portable EPoS devices and super-fast Wi-Fi. In the third part of this special feature, we look at how you can use technology to encourage that customer to visit...

From mobile ordering to mobile POS systems and the provision of Wi-Fi, technology is has a big impact on customer experience

Customer-focused technology: Smart experiences

By Carina Perkins

In the second of our three-part focus on technology in hospitality, we look at how mobile technology can be used to improve customer experience from the moment they walk in the door.

Mobile minds: customers now expect to be able to research, book and pay for services online

Customer focused technology: Going mobile

By Carina Perkins

Mobile technology offers the chance to completely revolutionise the customer experience, with clear benefits for business. In the first of this three-part focus on technology in hospitality, we look at the meteoric rise of mobile, and how operators can...

Moving on up: 90 per cent of business executives are optimistic about the year ahead

2014 confidence boost for UK restaurants and pubs

By Luke Nicholls

The UK casual dining and pub sectors are brimming with confidence, with nine out of 10 business executives either ‘very’ or ‘fairly’ optimistic for the year ahead. 

Easy payment is just one way that restaurants and bars can attract visiting customers, says Dave Hobday

Ask the Expert

How to maximise trade from overseas visitors

By Dave Hobday

More overseas visitors are coming to the UK than ever before, and their rich new cultures are changing the shape of the UK events calendar. Here, Dave Hobday, managing director of WorldPay UK, argues that the hospitality industry must up its game, offering...

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