New boutique consultancy service for luxury hotels

By Carina Perkins contact

- Last updated on GMT

Related tags: Hotel

Sixth Element Consultancy focuses on improving guest loyalty and experience
Sixth Element Consultancy focuses on improving guest loyalty and experience
A lifestyle journalist has launched a new boutique consultancy offering advice to luxury hotels.

Product Details:

The Sixth Element Luxury Consulting was created by lifestyle journalist and former hotel PR Belinda Wanis and focuses specifically on helping luxury leisure companies improve guest experience to win loyalty.

The company works with clients to perform a qualitative audit of their offering, and provide a bespoke plan to differentiate and personalise their service to ensure guests return and become advocates of the brand.

USP:

Wanis has a background in psychology and has worked as a PR director specialising in luxury hotels on top of 15 years’ experience working as a travel and lifestyle journalist. She claims this gives her unique insight into what makes guests tick when it comes to luxury travel experiences.

Availability:

Visit www.sixthelementluxuryconsulting.com or call 078 1806 1906 to find out more.

Why you should buy it:

Wanis said: “Sixth Element Luxury Consulting was borne out of a desire to address a gap in the market for consulting on trends, personalisation and experiential differentiation.

“We are here to assist hotels, airport lounges and airlines with fresh creative insights based on worldwide trends and cross-cultural psychology to ensure that guests feel special and walk away feeling happy with the experience that they have had at their establishment.”

Related topics: New Products, Hospitality Services

Related news

Show more

Related products

show more

BOOK IT, latest research from Zonal and CGA

BOOK IT, latest research from Zonal and CGA

Zonal | 08-Apr-2019 | Research Study

For the first time ever, booking a table online has overtaken telephone reservations, according to the latest GO Technology report from Zonal.

2019 Trends in guest experience and reputation

2019 Trends in guest experience and reputation

Reputation.com | 01-Apr-2019 | Technical / White Paper

What are the developments and challenges in online reputation and customer experience management this year? Discover the 5 top key trends that stand to...

Confronting Foodservice Industry Challenges

Confronting Foodservice Industry Challenges

Checkit | 08-Mar-2019 | Technical / White Paper

It’s a tough environment for Foodservice, but not without opportunity. Winners will pay close attention to operational detail, using technology for efficiencies,...

Related suppliers

Spotlight

Follow us

Hospitality Guides

View more

Featured Suppliers

All suppliers