Confidence is rising in the eating out sector, with most restaurants, hotels and pubs expecting food sales to pick up over the next year, according to a new report from Horizons and JRA Research.
Recent results from the UK Customer Satisfaction Index (UKCSI) released by the Institute of Customer Service showed that 44% of customers used digital methods to interact with companies in the tourism sector, the highest percentage from all sectors surveyed.
Offering package deals through online travel agencies (OTAs) can be beneficial for UK hotels located near international airports, if they are willing to offer a ‘substantial’ discount.
Brunei-owned hotel group the Dorchester Collection has warned the worldwide boycott of its hotels in protest against sharia laws has led to business losses that are affecting staff.
Homemade Café has opened its third venue in the newly restored Pavilion in Nottingham’s Forest Recreation Ground, part of the park’s £5.2m renovation project.
