All news articles for May 2014

Owner and operations manager of the Real Greek Christos Karatzenis

The Real Greek expands outside London

By Lauren Houghton

Eastern Mediterranean restaurant The Real Greek is opening its first site outside of London in Windsor on 29 May in the first phase of its wider expansion strategy. 

Hospitality Openings: April/May 2014

Hospitality Openings: April/May 2014

By Carina Perkins

Our latest round of up of the hottest hospitality openings includes new restaurant ventures from chefs Jason Atherton and John Burton-Race, the long-awaited Shangri-La Hotel at The Shard and new concepts Dindin Kitchen and The Juice Well.

Street food consumption on the up

Street food consumption on the up

By Melodie Michel

The street food market is set to keep growing as 47 per cent of consumers plan to eat more of it in the next year, according to research conducted by Allegra Foodservice for ingredients supplier Santa Maria.

Reviews Papa John's direct feedback

Reviews: Could asking for direct feedback cut the bad ones?

By Melodie Michel

Papa John’s introduction of a Rant & Rave text system has caused a decline in customer complaints, suggesting that asking customers for direct feedback in a simple manner could reduce the risk of getting bad reviews on dedicated websites.

How to use social media and review sites to build an online presence

Ask the Experts

How to use social media and review sites to build an online presence

By Elliot Adams

Not every business has the resources to create its own website, but by maximising social media and review sites, you can give yourself and your customer a voice. Here Elliot Adams, communications manager at Yelp, shares his tips on building an online...

Restaurants seek to avoid voucher trap

Restaurants seek to avoid voucher trap

By Melodie Michel

A majority of UK restaurants are now refusing to get on the voucher bandwagon for fear of causing a permanent discount on their business.

Video the future of London dining

The future of London dining

By Melodie Michel

As London's rents continue to climb, restaurateurs are finding innovative ways to open new venues.

Imbibe Live 2014

Imbibe Live 2014

By Carina Perkins

Imbibe Live will return to Olympia on 1-2 July 2014, aimed at everyone who buys or serves drinks in the licensed on-trade.

Mobile restaurant bookings on the rise

Mobile restaurant bookings on the rise

By Melodie Michel

Two in five (41 per cent) diners now book restaurants on their tablets or mobiles, compared to 7 per cent in 2001, according to Bookatable.

Craft beer and good food lead pub revival

Craft beer and good food lead pub revival

By Melodie Michel

As the number of pubs in the country continues to decline, companies are diversifying their drinks offering and experimenting with food to retain their customer base – and it’s working. 

Casio launches widescreen Android EPOS

Casio launches widescreen Android EPOS

By Carina Perkins

Casio Electronics UK launched the first widescreen EPOS terminal with an Android operating system for pubs, hotels, restaurants and cafes at Caffe Culture this week.

Campaigners call for pub reform

Campaigners call for pub reform

By Melodie Michel

The Campaign for Real Ale (CAMRA) has collected over 42,000 signatures in a petition urging the government to reform pub policies.

Anjie Keegal on joining Belgraves and why hospitality is like Marmite

Small Talk

Anjie Keegal on joining Belgraves and why hospitality is like Marmite

By Carina Perkins

Anjie Keegel has worked in the hospitality industry for 19 years. She started her career within the operations team at the Edwardian Group London, but swiftly progressed to the sales team, working her way up to director level. She recently joined Belgraves...

The Yashin Ocean House in South Kensington has 70 covers

New Japanese restaurants spring up across the capital

By Lauren Houghton

A number of Japanese restaurants have been arriving in London recently, including fine dining venue Yashin Ocean House in South Kensington and two new Japanese Canteen restaurants to open in the summer.

Concerns grow over Airbnb ‘threat’

Concerns grow over Airbnb ‘threat’

By Melodie Michel

Airbnb has become a recurrent topic in hoteliers’ conversations, and whether or not it should be seen as a threat, the alternative accommodation site is bound to affect the industry as a whole.

#Socialhotel boutique venues

#Socialhotel: Do boutique venues have it wrong?

By Melodie Michel

Boutique hotels can use social media to increase loyalty with customers, but they need to stop broadcasting irrelevant information, according to speakers at the Boutique and Lifestyle Hotel Summit.

People on the Move in Hospitality: May 2014

People on the Move in Hospitality: May 2014

By Carina Perkins

We've rounded up some of the latest movers and shakers in the hospitality industry, with the past month seeing a number of key appointments at hotels and restaurants including The Trafalger Hotel, InterContinental London Park and Terre à Terre.

ASK and Zizzi CEO

Steve Holmes becomes ASK and Zizzi CEO

By Mark Wingett

Steve Holmes, the current managing director of ASK Italian, is to step up to become chief executive of the Gondola Group-owned brand and its sister chain Zizzi, M&C Report has learnt.

US beef makes its way to UK tables

US beef makes its way to UK tables

By Melodie Michel

The UK is has proved one of the toughest markets to crack for US beef, but restaurateurs are now showing more and more interest, according to the US Meat Export Federation (USMEF).

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