Improving staff retention involves providing opportunities for growth, but also letting employees decide what they want, according to speakers at the Independent Hotel Show.
The award for Independent Hotelier of the Year went to Kit and Tim Kemp of Firmdale Hotels, while The Pig on the Beach scooped the award for Outstanding New Hotel of the Year.
The UK’s recovery hasn’t yet reached its peak, but another dip is to be expected, and hotels should think of ways to avoid being too affected, according to speakers at the Independent Hotel Show.
Hotels can reducing the cost of acquiring new customers by implementing smart direct marketing techniques, according to speakers at the Independent Hotel Show.
Mitch Tonks, the high-profile chef, is to open the fourth site under his Rockfish seafood brand in Brixham, Devon, as part of plans to grow the brand to 15 restaurants in coastal towns.
London is set to be the most popular destination for domestic trips over the October half-term, with Blackpool and Edinburgh in at second and third place respectively.
More and more business travellers are adding leisure activities and holiday days to their work trips, according to a survey by BridgeStreet Global Hospitality.
The Association of Serviced Apartment Providers (ASAP) has urged the government to include quality safeguard measures to its reform of the law governing planning permissions for short-term lets.
Piper, the private equity backer of Loungers and Be At One, has acquired a stake in Hickory’s Smokehouse, the north west-based American BBQ restaurant chain.
Being an owner-operator allows for complete control of a hotel, but can pose other challenges in terms of expansion and recruitment, according to speakers at the Annual Hotel Conference 2014.
James Sommerin, former head chef of the Michelin-starred Crown at Whitebrook in South East Wales, opened restaurant with rooms Restaurant James Sommerin on the Esplanade in Pernarth earlier this year.
Over half of global travellers take availability and price of Wi-Fi into account when booking a hotel room, according to the latest Expedia/Egencia Mobile Index.
Giving the opening keynote speech at the Annual Hotel Conference 2014, Alex Polizzi, who presents the TV show Hotel Inspector, explained that though technology has a role to play in today’s hotel sector, nothing can replace human interaction in customer...
Global political uncertainty and the result of the May 2015 UK elections could pose new challenges now that growth has resumed in the sector, speakers at the Annual Hotel Conference 2014 have warned.
Details have been released for Michelin-starred chef Atul Kochhar’s new Indian restaurant Sindhu, which will open at the Macdonald Compleat Angler Hotel in Marlow.
The UK’s first gluten-free and paleo restaurant Pure Taste will open in West London after securing the site of the former El Pirata Deptapas on Westbourne Grove.
The winners of the annual Morris Golden Keys Concierge Awards have been announced, with Ron Crowdy from London’s Royal National Hotel scooping the Lifetime Achievement Award.
The community pub sector faces a £15m rise in business rate bills unless the government takes immediate action, the British Beer & Pub Association (BBPA) has warned.
Speaking to BigHospitality at The Restaurant Show, Adam Bennett, who is representing the UK in the Bocuse d'Or 2015 and recently won his first Michelin Star as chef director of The Cross, spoke about how he prepares for high-profile competition,...
The Marine Stewardship Council (MSC) has overhauled its fishery certification standards to offer better protection to marine life and workers, with benefits for restaurants looking to source sustainable fish.
The hospitality industry needs to change its recruitment and staff retention strategy in order to reduce turnover, which currently costs the sector £2.7m a year.
The hotel property market is benefiting from domestic and North American investors’ need to spend the equity they raised before the crisis, according to Christie + Co.
In an exclusive interview with BigHospitality at the Restaurant Show, Tom Kerridge explained why he believes pubs need to change and revealed the secrets behind his success at the Hand & Flowers.
Restaurateur Stephen Hutton will open a fourth Middletons Steakhouse & Grill restaurant in Colchester at the end of this month, with further expansion imminent.
