All news articles for February 16, 2015

Trade organisations join forces to tackle chef skills shortage

Trade organisations join forces to tackle chef skills shortage

By Ellie Bothwell

The British Beer & Pub Association (BBPA), British Institute of Innkeeping (BII) and Perceptions Group have joined forces to help fight the shortage of pub chefs and improve chef skills for those working in the pub and bar sector.

Guide to mobile payments in Hospitality Industry

The future is now: A guide to mobile payments

By Carina Perkins

As mobile payment gears up to take the world by storm, BigHospitality asks what advantages it has for the hospitality sector, and how operators can introduce it into their business.

Happy meal? McDonald's scored highly on animal welfare

McDonald's outperforms on animal welfare

By Ruth Williams

McDonald’s has been rated the highest in a benchmarking of global restaurant brands for implementing farm animal welfare practices in its policies, while M&B, Burger King, SSP and Whitbread are among the worst.

Effective upselling can boost sales on the day and help you attract future business

Ask the experts

Top 10 tips for successful upselling

By Steven Pike

Upselling is the life blood of your business. It maximises average spend per head, increases your turnover, but most importantly, enhances the guest experience. Here, Steven Pike, managing director of HospitalityGEM, gives his top 10 tips for successful...