All news articles for March 2015

Leonardo Hotels will open its first UK hotel at London's Heathrow Airport

Leonardo Hotels makes UK debut

By Carina Perkins

Leonardo Hotels, the European arm of the Fattal Hotels Group, will open its first UK property at London's Heathrow Airport later this March.

Taking some time to think before you react to negative reviews, say social media experts

#chavgate restaurant: How to respond to negative reviews

By Emma Eversham

After Manchester restaurant 47 King Street West was caught up in 'chavgate' and criticised for its damning response to a review posted by a disgruntled customer on its Facebook page, we speak to social media experts to find out the best way...

Pan Chai petite will serve a menu of Asian-inspired small plates and mains

Pan Chai opens casual dining pop-up

By Carina Perkins

Restaurateur Eddie Lim has expanded his Pan Chai restaurant brand with the launch of a new casual dining concept in Bicester Village, Oxfordshire.

Fifty-six per cent of Welsh businesses now have a food hygiene rating of 5

Food hygiene standards improve in Wales

By Sophie Witts

Food hygiene standards in Wales have risen in the year since it was made compulsory for businesses to display their food hygiene rating.

The BrandVerity report found that branded hotel groups are missing out on more than 30,000 visits each month because of trademark bids by OTAs

Hotel brands lose 31,653 website visitors per month to OTAs

By Emma Eversham

Branded hotel groups are each losing an average of 31,653 website visitors per month to online travel agents (OTAs) as they continue to make trademark bids for their company names on search engines according to a new report. 

Hospitality Openings: February 2015

Hospitality Openings: February 2015

By Sophie Witts

Take a look at some of the best new sites that opened around the UK in February, including Manchester United's Hotel Football, glh's first every hotel and the new site from Brighton's Coal Shed owners, The Salt Room.

The Nestlé Professional Toque d’Or

Sponsored content

The Nestlé Professional Toque d’Or

By Carina Perkins

With the finals of the 2015 Nestlé Professional Toque d’Or just around the corner, BigHospitality takes a look at what makes the competition so unique.

The UK hotel industry is set to achieve record growth in 2015 and 2016

UK hotel growth set to continue into 2016

By Carina Perkins

The UK hotel sector will deliver impressive growth over the next two years, with record occupancy and rates in London and the regions, according to the latest forecast from PwC.

The right signage can help you convert lobby traffic into meetings and conference revenue

Ask the Experts

How to boost conference and meetings business

By Ciara Feely

Effective promotion of meetings and conference space can provide a big boost to non-room revenues, but many businesses are missing out. Ciara Feely of ConferenceConverterToolkit.com, gives her tips on how to convert lobby traffic into conference clients.