Britons are turning their back on the traditional two week holiday in favour of taking a series of shorter breaks, according to Travelodge’s 2015 Holiday Index survey.
London hotels have been ranked as some of the worst for guest satisfaction in the UK and Europe, according to an analysis of six million customer ratings left on www.Hotel.info.
Sam Stokoe, director and design lead at commercial design agency Newman Gauge, discusses how clever design can be used to encourage hotel guests to spend more during their stay.
