Restaurants should treat their mobile website as they would treat the desktop version; that is the advice given by Google’s restaurant industry manager, Charlotte Sutton.
Online reviews have had a ‘massive’ impact on the hospitality industry, bringing with them a number of benefits, according to TripAdvisor’s director of partnerships, Gwanael Merlin.
Larry Jayasekara, senior sous chef at Gordon Ramsay Group's Petrus restaurant, talks about what it was like competing in and winning the National Chef of the Year 2016.