All news articles for November 27, 2015

christmas dinner booking

Christmas dinner bookings up 200% since 2012

By Liam Garrahan

Christmas dinner bookings in pubs and restaurants have risen 202 per cent since 2012, according to research by Mitchells & Butlers, the company behind Toby Carvery, Harvesters and Sizzling Pubs.

Spotlight on service: How do you define good service?

SPOTLIGHT ON SERVICE

Spotlight on service: How do you define good service?

By Liam Garrahan, Emma Eversham

What is good service? Restaurant, hotel and pub operators often talk about making it a key focus of the business and how it is integral to its success, but how exactly do you define it?

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