All news articles for May 09, 2016

There are still misconceptions around how hotel bookings websites work with the majority of consumers believing OTAs will always give them the cheapest available rate

IHG: Travellers hold misconceptions about hotel bookings sites

By Emma Eversham

Hoteliers could be facing a tough battle to encourage guests to book rooms with them direct after a survey revealed that 76 per cent use online travel agents (OTAs) because they believe they will guarantee them the best rates. 

How to cater for customers following gluten-free diets

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How to cater for customers following gluten-free diets

By Kathryn Miller

On the first day of Coeliac UK Awareness Week, Coeliac UK's head of food policy Kathryn Miller, outlines the practical steps hospitality operators can take to cater for customers following a gluten-free diet. 

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