All news articles for January 23, 2017

Kew Green Hotels plans UK expansion

Kew Green Hotels plans UK expansion

By Sophie Witts

Kew Green Hotels has confirmed it is planning further expansion in the UK just over a year after its sale to a Chinese hotel group. 

How restaurants are reducing no shows

How restaurants are reducing no shows

By Emma Eversham

Diners not turning up for bookings has a big impact on a restaurant’s revenue, but as BigHospitality has found, the number of no shows can be cut considerably if reservations are simply handled in the right way.