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Taking charge of your commission bills

By ResDiary

- Last updated on GMT

The commission-free booking system
ResDiary on its commission free business model and how restaurants can benefit from its table management features.

Rewarding as it is, this industry is hard work. It’s made even harder when you add in the worry of balancing your books with unpredictable commission charges. ResDiary, built by hospitality professionals for hospitality operators, works to put your budget back under your control. A commission-free structure means no more guessing at big bills and no dreading them; just a flat, monthly fee, always. You wouldn’t guess at your food supplier’s charges, so why would you with your booking system?

“But you get what you pay for”, we’re sure some of you are saying. You might be worrying about losing your favourite features, or a difficult switching process. With ResDiary you really do get what you pay for, and then some. In addition to all the features the big billers have, ResDiary provides dedicated account managers, booking-boosting tools, and no-show protection. All at a fair price.

Always show your full online availability
Created by experts in managing tables, we channel that knowledge into our software. With ResDiary, you can set up specific rules for specific periods, controlling your restaurant’s yield by granular time-slots. Clever rules and space-minimising tech let you get the most from every table in your venue. Add in no commission charges and you have the freedom to maximise your revenue, every service. John Trainer from Belfast’s Stix and Stones saw a huge change when he switched over: “Our last system was taking a lot of money from us each month; thousands in commission charges alone. ResDiary charge a flat rate, no matter how many bookings come through their system.”


Never pay for your loyal guests
Do your regulars, who used to just give you a call, now book through a third party site, costing you £2 a cover? Perhaps your mum’s been diverted to a booking portal through an ad they’ve placed above your venue’s name on Google. You just wanted an online booking system to stop you spending all your time on the phone, not cost you a fortune, right? 

Because all bookings through ResDiary sites and your own sites are free, you’ll never have that issue with us. Use our clever widgets and customisable portal to save you time. Create a user-friendly booking process, reflecting your venue’s branding, and ensure your customers continually return to your site.

Stop worrying about surprise bills
No one likes an unexpected bill, and no one likes playing guessing games. That’s why ResDiary’s range of booking partners are all completely transparent. Sign up to just the ones that apply to your business, controlling everything through our unique channel management. This feature allows you to limit bookings on paid channels, giving free partners more availability. Smart reporting means you always know where your bookings come from, and what your partner bills will be. This is exactly what Karen Britton, operations manager at the Zaza and Prime Steak and Grill Group does; “There’s so much information available in ResDiary, I love the reports that I can pull off, and they’re so useful for tracking everything day-to-day.”

ResDiary 2

Use your cash to grow your brand
Reducing your commission bills means freeing up money to spend promoting your own brand. Want to run Google ads, attracting new diners in your area? Fancy boosting your Facebook posts to reach more people? You’ve got the budget. In addition, ResDiary allows you to tailor widgets, emails, and SMS to reflect your brand. The result: you raise your business’ profile, not that of your booking system, like James Bates, director at Maray Restaurants in Liverpool did; “ResDiary allows us to tailor the product to the exact needs of our business. As no two businesses in the world are the same, I see this as the main USP of ResDiary.”

Find out how ResDiary can save you money and improve your operations today. Call 0203 873 8999 or visit the website​.

Related topics: Bookings systems

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