KFC to deploy ConnectSmart software across UK estate

By BigHospitality

- Last updated on GMT

KFC to deploy ConnectSmart software across UK estate

Related tags: KFC

KFC is to roll out QSR Automation’s ConnectSmart Kitchen (CSK) software across its 900-strong UK estate.

The new installation follows a successful CSK pilot in which the software reportedly help reduce order errors, whilst improving speed and efficiency on order times.

KFC will manage all its locations using ConnectSmart Kitchen’s centralised database, Enterprise Portal, which allows a secure environment to distribute setting configurations and reporting for each site.

“The CSK upgrade will help to future-proof KFC UK & Ireland, considering that the demand for delivery and click and collect continues to grow at a rapid rate,” says Nick Freeston, QSR Automations’ head of client management.

Freeston adds that the installation will also help provide live metric data on the performance of kitchen teams; greater operational flexibility; and the ability to manage dine-in and delivery/off-premise orders more efficiently.

QSR Automations has been supplying solutions to KFC globally for more than 22 years.

“ConnectSmart Kitchen has become an integral part of our kitchen operations and has helped to ensure in-restaurant and delivery demands are not only achieved but exceeded,” adds Brad Scheiner, chief technology officer for KFC UK & Ireland

“We have seen reduced order errors since the pilot and are looking forward to operational improvements in the entire estate roll out.”

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