Hospitality sector 'going backwards' after Eat Out to Help Out, says poll

By BigHospitality

- Last updated on GMT

Hospitality sector 'going backwards' after Eat Out to Help Out, says poll

Related tags: Lumina Intelligence, Restaurant, Public house, QSR, Casual dining

A majority of leaders in the hospitality sector say the industry is now going backwards in terms of progress following the buoyant summer mood of Eat Out to Help Out.

In a survey of 262 hospitality leaders across restaurants, pubs and QSR businesses, 61% of respondents say progress has not just halted but is on the decline, with only 18% reporting no change since the summer.

Almost a quarter of respondents (21%), however, reported that they were continuing to make progress into the autumn months.

The survey also shows that only a tiny proportion of operators (2%) believe the hospitality industry has been a “major source” for rising rates of coronavirus.

A slim majority (51%) believe the industry’s contribution to rising infection rates is “negligible”.

Meanwhile just under a third of those polled (31%) said the industry had “somewhat” contributed to rising rates.

Confidence was down 10 percentage points in the week commencing 21 September, with just 58% saying they were confident about the future of their business.

Recent figures from Public Health England show that only 5% of all outbreaks are linked to the hospitality sector.

The survey was conducted by Lumina Intelligence on behalf of BigHospitality, MCA, and the Morning Advertiser.

Related topics: Trends & Reports


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