Uber Eats launches in-restaurant food ordering platform

By Joe Lutrario contact

- Last updated on GMT

Uber Eats launches in-restaurant food ordering platform Dine-In

Related tags: Uber Eats, Delivery & takeaway

Uber Eats is launching Dine-In, a new feature that allows in-restaurant diners to order their food via the delivery company’s app.

Restaurants are able to upload an eat-in version of their menu, with customer scanning QR codes to browse the menu, order, and pay via the Uber Eats app or the Uber Eats website. 

Uber Eats is waiving all commissions and payment processing fees for all Dine-in order until the end of the year, meaning the service is essentially free to those restaurants already signed up to Uber Eats. There won’t be any charges for customers either. 

The launch of the service - which allows customers to make multiple orders during one visit - follows a successful trial at a number of locations in Liverpool, including Baltic Market.

Uber Eats says the new feature will allow restaurants to serve their customers efficiently and safely, reducing the need for shared menus and contact between staff and customers. 

“We know the last year has been incredibly hard for restaurants, and we want to champion small businesses and do our bit to support the UK’s economic recovery," says Uber Eats general manager for UK and Ireland Toussaint Wattinne. 

"The best way to support restaurants is by getting back out there to support your local, and our new Dine-In feature will enable restaurants to open their doors safely, process orders efficiently, and at no extra cost.”

“We used the Dine-In at Baltic Market last summer and really enjoyed it. It meant safety concerns including ordering were processed efficiently and easily, and we are really excited to welcome customers back to Baltic Market when the lockdown eases,” says Baltic Market Liverpool Tim Haggis. 

Related topics: Business & Legislation

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